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Using the Haptic Touchpad on Your Notebook
What is the difference between a traditional touchpad and a haptic touchpad? A haptic touchpad is a type of laptop touchpad that does not physically move or click when pressed. Instead, it uses haptic feedback using motors to simulate the sensation of a traditional click. Unlike traditional touchpads that rely on…
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How to Set Up a New Acer Chromebook without a Google Account
How can I setup my Chromebook if I do not have a Google account? When setting up a new Acer Chromebook, Google typically encourages users to sign in with a Google Account. However, if you prefer to use your Chromebook without one —whether for privacy reasons, temporary access, or simplicity — you can still get started…
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How to Turn Touchpad On and Off on an Acer Predator Laptop
Your Acer Predator laptop includes keyboard function keys that allow you to quickly turn your touchpad on or off. You may want to disable the built in touch pad while gaming, or you may need to enable it if your touchpad is disabled and your cursor does not move when you try to use it. Newer Predator Models: Press the F10…
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How to Access Microsoft 365 and OneDrive Files in the Files App on Your Chromebook
ChromeOS allows users to easily access their Microsoft 365 and OneDrive files directly from the Files app on Chromebook. How to Access Microsoft 365 and OneDrive Files on Your Chromebook Select the Clock in the lower right corner. Select the gear icon to open the Settings⚙️ application. On the left side of the Settings…
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How to Enable and Use Gestures on an Android Tablet
On Android, you have the choice to use the three-button navigation system or gestures to navigate applications on your device. How to enable and use gestures Open the Settings⚙️ application. On the left menu, scroll down and tap on System. On the right side, tap on Gestures. In the Gestures menu, tap on Navigation mode.…
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Acer Recommends SSD Firmware Update for Notebooks with 512 GB Micron SSD
This article applies to: Acer SF14-11, SFG14-01 and SF14-11T models Acer Swift SF14-11, SFG14-01 and SF14-11T notebooks are equipped with a KN.51204.041 512 GB Micron solid state drive. For this specific SSD, Micron has released a firmware update to improve stability and performance. Risks of using outdated SSD firmware…
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Computer is No Longer Able to Install Windows Updates
Why can’t my computer install Windows updates anymore? When your notebook is unable to install Windows updates, it is very likely that the internal storage memory of your computer is full. Free disk space required Windows updates require free disk space to be executed on your computer. How much free disk space is needed…
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TPM 2.0 Library Vulnerability
Overview This article contains links to the Acer TPM 2.0 firmware update utility that addresses the TPM 2.0 library issue announced by TCG. The TPM 2.0 reference implementation code published by the TCG is prone to a potential out of bounds (OOB) read vulnerability. This vulnerability can be triggered from user-mode…
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Microphone Not Detected in Teams, Zoom, or Google Meet on AL15-31P
Why is my microphone not detected for video conferencing? Some users have reported that the built-in microphone on the AL15-31P may not be detected in video conferencing applications such as Microsoft Teams, Zoom, or Google Meet. Resolution: An updated audio driver is available to address this issue. To install the update,…
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Do Not Connect a Power Supply Splitter Cable to Your Video Card
Power supply splitter cable The power supply in your computer can be connected to different hardware components. The number of hardware components that can be connected to the power supply depends on how many connectors the power supply has. In some cases, you can extend the number of connectors by using a splitter cable.…
