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How to Set Up the Acer ebiiGO App on Your Smart Device
How can I get the Acer ebiiGO installed on my smart device and connected to my Acer ebii e-bike? The Acer ebiiGO app makes managing your Acer ebii e-bike experience easy and convenient. Track rides, monitor battery status, adjust settings from your smartphone and access all the features made for better e-bike rides. Before…
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Replacing the Brake Pads of Your Acer ebii e-Bike
Can I replace the brake pads of my Acer ebii e-bike when they are worn out? When the brake pads of you Acer ebii e-bike are worn out, they can be replaced with Shimano EBP05SRXA brake pads. These brake pads can be purchased through a Shimano dealer. You can find a Shimano EBP05SRXA brake pad dealer on the Shimano website.…
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Packing & Shipping Instructions for Your Acer eScooter Repair
The following instructions should be used if you are shipping your Acer eScooter to a service center, and you are located in the Pan American (PanAm) region. It is important to properly pack your eScooter if you need to ship it for repair. The instructions below will help ensure that your scooter is not damaged, and no…
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Low Battery Warning Screen on Acer eKinekt Bike Desk
How do I get rid of the low battery warning on my Acer eKinekt Bike Desk? While pedaling on your Acer eKinekt Bike Desk, you may encounter a low battery warning on the display, see the image below, and it might seem like the battery is not charging. The eKinekt displays the low battery warning when the battery level falls…
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E-Lock Function on Your Acer AES015 eScooter
How does the electric lock function of my Acer AES015 eScooter work? Your Acer AES015 eScooter has an electric lock function; perfect for when you have to quickly run into a store and you need to leave your eScooter outside. You can activate the e-lock function through the Acer Electric Scooter Series 5 app. The connection…
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How to Set Up the Acer Electric Scooter Series 5 App on Your Smartphone
How can I get the Acer Electric Scooter Series 5 app installed on my smartphone and connected to my Acer AES015 eScooter? If you want to use the Acer Electric Scooter Series 5 app to lock and unlock your Acer AES015 eScooter or check the battery status or remaining power in real time, you first need to download and install…
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How to Set or Edit Your Acer eKinekt App User Profile
How can I set or edit my user profile in the Acer eKinekt app? You can personalize the Acer eKinekt App by entering personal data in your user profile. The Acer eKinekt App uses your personal data to calculate, for instance, the number of burned calories based on your gender or age. You can also opt to only enter your…
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How to View Your Carbon Footprint Data in the Acer eKinekt App
Where can I see the statistics of my carbon footprint in the Acer eKinekt App? While pedaling on your Acer eKinekt Bike Desk, you can charge your mobile devices with the energy you are generating. Generating your own energy to power your mobile devices has a positive effect on your carbon footprint. The Acer eKinekt App…
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How to Check the Version of Your Acer eKinekt App
You might need to check the version of the Acer eKinekt App that is installed on your smart device. The steps below will guide you to where the version number can be found in the Acer eKinekt App. Make sure that the eKinekt companion app is installed in your mobile device and that the setup has been completed. For more…
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How to View Your Daily Performance in the Acer eKinekt App
Where can I see the data of my workout in the Acer eKinekt App? The Acer eKinekt App does not only show you the performance status of your current workout, but you can also track and view your daily performance. The app will show you the total of all your pedaling and workout sessions on your Acer eKinekt Bike Desk…
