How do I connect/disconnect my Acer ebii e-bike to/from ebiiGO app?
After downloading, installing and setting up the Acer ebiiGO app on your mobile device you will need to connect the ebiiGO app to your Acer ebii e-bike in order to access all of your e-bike’s data, settings and features. For instructions on how to pair your Acer ebii e-bike with the ebiiGO app, follow the How to bind the Acer ebii e-bike with the ebiiGO app instructions below.
In case you need to unpair your Acer ebii e-bike and the ebiiGo app, for instance when you need to send in your Acer ebii e-bike for repair, follow the How to unbind the Acer ebii e-bike from the ebiiGO app instructions below.
How to bind the Acer ebii e-bike with the ebiiGO app
- Make sure that the ebiiGO app is installed in your mobile device and that the setup has been completed. For instructions on how to download and install the ebiiGO app, refer to How to Set Up the Acer ebiiGO App on Your Smart Device.
- Tap on the ebiiGO app in the list of apps on your mobile device to open the app. If necessary, log in with your Acer ID account. For instructions, refer to How to Log In and Out of the Acer ebiiGO App.
- In the ebiiGO app dashboard, tap on Add your first ebii!
- Tap on the Scan QR code button.
- Scan the QR Code on the:
- Keychain of your Acer ebii e-bike.
- Left button on the handlebar of your Acer ebii e-bike.
- Wait for the Acer ebii bike to connect to the ebii app.
- Confirm pairing the ebiiGO app with your ebii e-bike by pressing the button on the left side of the handlebar once within 60 seconds.
- Tap on Later to complete the paring process.
How to unbind the Acer ebii e-bike from the ebiiGO app
- Tap on the ebiiGO app in the list of apps on your mobile device to open the app. If necessary, log in with your Acer ID account. For instructions, refer to How to Log In and Out of the Acer ebiiGO App.
- In the ebiiGO app dashboard, tap on the ebii circle icon.
- In the ebii control menu, tap on the Security button on the right.
- In the Security menu, toggle the Anti-theft protection switch off.
- Go back to the dashboard by tapping on the arrow in the upper left corner.
- Tap on the hamburger menu in the top left corner to open it.
- Then tap on ebii management.
- Tap on Unbind ebii at the bottom of the screen.
- Then tap on Unbind to confirm.
- Your Acer ebii e-bike is no longer connected and should not be visible in the ebiiGO app.
Disclaimer: Screenshots might differ slightly from what you see on your screen.
