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Acer Chromebox CXI3 or Chromebase CA24I2 and CA24V2 may boot to a solid white screen - Acer Community
<main> <article class="userContent"> <h3 data-id="why-does-my-acer-chromebox-or-chromebase-boot-to-a-solid-white-screen">Why does my Acer Chromebox or Chromebase boot to a solid white screen?</h3> <p>An issue has been identified with a Google OS update that may cause your Acer Chromebox or Chromebase to boot to a white screen if the update does not install completely. Acer is working closely with Google to resolve the issue in a future Chrome OS update.</p> <p>If your Chrome device is booting to a solid white screen, we recommend trying to following steps to resolve the issue.<br></p> <ol><li>Download the <a rel="nofollow" href="https://chrome.google.com/webstore/detail/chromebook-recovery-utili/jndclpdbaamdhonoechobihbbiimdgai">Chrome Recovery Utility</a> and use it to <a rel="nofollow" href="https://community.acer.com/en/kb/articles/19-how-to-create-recovery-media-for-a-chromebook">create a USB recovery drive.</a><br></li><li><a rel="nofollow" href="https://community.acer.com/en/kb/articles/552-recover-acer-chromebox">Put your device in recovery mode</a>.</li> <li>Follow the instructions in the <a rel="nofollow" href="https://support.google.com/chromebook/answer/1080595?visit_id=637449447433011093-4144264889&rd=1">Google support article in <strong>Step 3: Enter Recovery Mode</strong></a>.</li> </ol><meta content="#CA24I,#CA24V,#CXI3"></meta> </article> </main>
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