Acer aspire VN7-571G - won't recognize m2 disc

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  • mikasso09
    mikasso09 Member Posts: 86 Troubleshooter
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    VN7-571G-70MV
  • Commodore_1995#
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    This model came with a ssd installed! Do you still have the original ssd that came installed by Acer in the notebook?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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      egydiocoelho Trailblazer
     
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  • mikasso09
    mikasso09 Member Posts: 86 Troubleshooter
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    No, unfortunately not.. 
  • Commodore_1995#
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    Is this notebook still under warranty?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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  • mikasso09
    mikasso09 Member Posts: 86 Troubleshooter
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    No, thats why im looking for help:(
  • Commodore_1995#
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    Did you sell the original ssd? Is there no way you actually test with the original ssd?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • mikasso09
    mikasso09 Member Posts: 86 Troubleshooter
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    I don't have it anymore, so no.. Plus, i dont think that i can buy it anywhere 
  • Commodore_1995#
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    Do you have any 2.5 "hdd available to install windows and then try to update the motherboard firmware?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • mikasso09
    mikasso09 Member Posts: 86 Troubleshooter
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    Just 2.5 ssd
  • Commodore_1995#
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    Is this 2.5 "SSD detected by the notebook?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • JackE
    JackE ACE Posts: 44,516 Trailblazer
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    It's in the title VN7-571G. I'm confused now. Did this laptop ever have an operating system installed when you first got it?  Was this a brand new machine? Jack E/NJ


    Jack E/NJ

  • mikasso09
    mikasso09 Member Posts: 86 Troubleshooter
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    I got it from my Brother, it was working fine but he moved and took the m2 disc (also he complained about that laptop had problems with finding the disc thats why he took the precious m2 ssd out) 
  • Commodore_1995#
    Commodore_1995# ACE Posts: 97,735 Trailblazer
    edited July 2019
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    You can ask your brother if he can give you back the original ssd m2, so you test it and check if the problem remains?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • mikasso09
    mikasso09 Member Posts: 86 Troubleshooter
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    Is this 2.5 "SSD detected by the notebook?
    IT is the same story as it was with m2 ssd
  • mikasso09
    mikasso09 Member Posts: 86 Troubleshooter
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    GUYS I THINK I HAVE MADE IT!! Finally.. You have no idea how happy i am haha
    So What i did is : i connected the ssd throught the dvd slot, then change the BIOS settings from LEGACY to UEFI then restarted and connected the BOOTABLE pendrive.. And thats it!
    Im installing the Windows right now, will let you know if everything is okay
  • Commodore_1995#
    Commodore_1995# ACE Posts: 97,735 Trailblazer
    edited July 2019
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    Great my friend! Install windows and update firmware uefi! Then do the same procedure with ssd m2, changing the uefi to legacy!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • mikasso09
    mikasso09 Member Posts: 86 Troubleshooter
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    I am SOOO thankfull to you guys!❤️❤️❤️
    Will do @egydiocoelho
  • JackE
    JackE ACE Posts: 44,516 Trailblazer
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    >>>LEGACY to UEFI>>>

    Aye!!!! :o Jack E/NJ

    Jack E/NJ

  • JackE
    JackE ACE Posts: 44,516 Trailblazer
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    >>>I got it from my Brother, it was working fine but he moved and took the m2 disc (also he complained about that laptop had problems with finding the disc thats why he took the precious m2 ssd out) >>>

    Yes, sounds like an m.2 slot hardware problem. This is likely why BIOS Information tab still couldn't detect the m.2 card in either legacy or uefi modes. Jack E/NJ

    Jack E/NJ

  • mikasso09
    mikasso09 Member Posts: 86 Troubleshooter
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    Well.. Here we go again, my laptop suddenly retarted and it keeps saying "NO BOOTABLE DEVICE" again:') 
     Firstly i ran windows download some stuff and everything seemed to be fine until i sticked in the NVME m2 ssd and after 30 minutes Windows just crashed..
    I was about to update the bios..