Acer aspire VN7-571G - won't recognize m2 disc

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Answers

  • JackE
    JackE ACE Posts: 44,891 Trailblazer
    Don't use the m.2 nvme. Use a plain vanilla m.2 SATA3 like we discussed before. Jack E/NJ

    Jack E/NJ

  • mikasso09
    mikasso09 Member Posts: 86 Troubleshooter
    Yeah, after that i thought about the same thing haha
     NOW i cannot boot again .

  • JackE
    JackE ACE Posts: 44,891 Trailblazer
    edited July 2019
    Pull the card out. Is anything on the card? Also, pull the boot USB stick out. That 'where do you want to install Windows' screen shouldn't be there. What are you doing? Jack E/NJ

    Jack E/NJ

  • mikasso09
    mikasso09 Member Posts: 86 Troubleshooter
    I know it should be there, just wanted to check if the disc is showing up in the instalation screen just as it was before but it didnt..
    "NO BOOTABLE DEVICE" is showing up when i pull the usb stick
  • JackE
    JackE ACE Posts: 44,891 Trailblazer
    Did you also remove the m.2 card? Jack E/NJ

    Jack E/NJ

  • mikasso09
    mikasso09 Member Posts: 86 Troubleshooter
    Yup, i did 
  • mikasso09
    mikasso09 Member Posts: 86 Troubleshooter
    So, i found temporary fix.. 
    I have disconnected the ssd disc for like 10 seconds then put it back..and it works 
    Aldo i wanted to update the BIOS firmware but the program says that i have the same version of the BIOS already installed

  • When you connect the ssd m2, does the problem still occur?
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  • mikasso09
    mikasso09 Member Posts: 86 Troubleshooter
    Well especially when using m2 ssds, i tried both m2s and when i connected them suddenly bios cannot find any disc..
  • Does this also occur when putting boot mode on legacy?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • mikasso09
    mikasso09 Member Posts: 86 Troubleshooter
    I cannot boot at all with legacy, only UEFI works (but not always, i mean after putting the m2 in and  then out it has issues and cannot boot neither) 
  • JackE
    JackE ACE Posts: 44,891 Trailblazer
    As mentioned earlier, many machines have compatibility issues with m.2 NVMe cards. So use plain vanilla m.2 SATA3 cards instead. Stop trying to force the machine to use NVMe card. Jack E/NJ

    Jack E/NJ

  • mikasso09
    mikasso09 Member Posts: 86 Troubleshooter
    I Just sticked in the nvme twice,(wont do it againagain )now i tried the sata3 and the same thing happened
  • JackE
    JackE ACE Posts: 44,891 Trailblazer
    Why did you stick nvme in twice? Why do you keep doing this? Jack E/NJ

    Jack E/NJ

  • mikasso09
    mikasso09 Member Posts: 86 Troubleshooter
    I did this earlier.. Like yesterday and the Day it came from store 
  • JackE
    JackE ACE Posts: 44,891 Trailblazer
    The VN7-571G's m.2 slots were certified to function reliably with SATA3 cards/speeds, not NVMe cards/speeds. Jack E/NJ 

    Jack E/NJ

  • mikasso09
    mikasso09 Member Posts: 86 Troubleshooter
    Ok, but the problem is that the sata3 doesnt work too

  • So there really is a problem on the 2280 m2 port of your notebook, unfortunately!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • JackE
    JackE ACE Posts: 44,891 Trailblazer
    Yep, agreed, mikasso09  's brother originally took the m.2 ssd out  because he complained about that laptop had problems with finding the card. Perhaps a solder reflow would fix it but would be a very hazardous procedure. Not advisable. So just  use the 2.5" drive and be happy that it works.  Jack E/NJ

    Jack E/NJ

  • mikasso09
    mikasso09 Member Posts: 86 Troubleshooter
    I will stick to the 2.5" but now i cant boot to it again..