HELIOShelp Troubleshooter

Il do that tonight and let u guys know 

I got the warning message the moderator got back to me to say sorry he had the wrong user and to disregard was wondering just there incase I broke some community guideline by mistake lol

Doesn't matter if you didnt have any issues I've seen it causing issues for people and once it's been uninstalled theres been no issues. One thing out of all my years with computers something can always conflict with something else process of elimination is always the way to go never eliminate anything unless ur certain

What's being spammed?????

aye PC found the problem they refunded me the 60 because they couldn't fix it but this time i had a guy from acer after my money didnt even attempt to get any details just wanted my C card information. There support system wasn't great either every time i open a ticket i would say resolved when nothing happened no contact…

Yea mate I could let it sit doing nothing for hours and hours and it would work normally power up and shut down 

I sent it off to PC world not acer centre I was going to but the guy on the phone didnt ask me for any details really he just went straight for my card details which made me suspicious and overall not trusting of the service.

you should also consider things like nividia geforce experience this says it will optimise your laptop which it does rarely but most the times it just conflicts with other programs causing lag and over heating issues for the user.

an update for everyone it has been deemed a motherboard Issue they sent it back not fix because they couldn't get the part. the engineers notes have been helpful they replaced every component apart from the motherboard and the problem persisted every time. however they couldn't deem what was wrong with the motherboard. my…

i would suggest you should maybe reinstall your nividia software and check for any driver updates

Have you tried to connect to another wifi maybe a hotspot to see if the problem will persist?

Have you tried disabling nitrosense on start up?

Aye well its away now to get fixed if possible should hear from them tomorrow

Here lads so I applied the thermal paste to the cpu and GPU clean it up first of course and the issues persisted so I'm sending it away my friend works for PC world so if they can figure out what's wrong they will let me know il keep u guys all informed 

I'm gonna be in work for about 10 hours now il order the thermal paste. If you guys need anymore information or want me to do more tests let me know.

That light says on for 6-7 seconds I think the light from the darker one is lighting up the one next to it just I'm not sure there is an significant meaning behind it but I thought it might be the thermal paste when @billsey mentioned heat issues as I know that stock thermal paste isn't great and taking that it's well over…

Yea so I let it sit in the bios and apart from it not shutting down properly and it using the fans it booted up normally

Ohhh okie il do that then 

The bahvoiurs are the same I haven't been testing the BIOS at all nor do I enter into it unless I need to 

no again i ran a Bench marking tool and left the computer ideal on the desktop for my test