Joe_Kingsley

Hi @UserLewis Wow, that is awesome, you really made it to work. Great!!! Thanks a lot for the update, Have a great day!!!

Hi @UserLewis Then there could be an issue with the computer hardware/OS itself, where a Acer trained technician should intervene for further diagnostics, In this case taking data backup and reinstalling the OS is not possible in your system due to the USB ports/drive issue, hence please carry the laptop to any nearby Acer…

Hi @UserLewis If your external drive isn't working on a USB port, there are several other possibilities, including: Power supply issues: The drive might not be getting enough power from your computer. Driver issues: The driver software for your external drive might be outdated, incompatible, or corrupt. Hard drive…

Hi @UserLewis It could be an issue with the external USB drive itself, could you please recheck the drive once again with a different system/laptop and try by connecting an another/fresh USB flash drive to this USB ports one at a time, and check, Every time when you connect any external HDD/ flash drives please follow the…

Hi @UserLewis Thanks for the update: Please perform the below steps and share the output: To run Safe Mode with minimum drivers in Windows 10, you can do the following: Restart your computer At the sign-in screen, hold down the Shift key and select Power > Restart After the computer restarts, select Troubleshoot > Advanced…

Hi @DJCar Please find below is the Ceiling Mount Installation guidance: If you wish to install the projector using a ceiling mount, please refer to the steps below: 1 Drill four holes into a solid, structural ceiling member, and secure theceiling mount base to the ceiling. 2 Choose the length combination based on actual…

Hi @Akash2002 If it's still under warranty, click this link, choose your country, click support link at top of country page. Enter machine's serial number id (SNID) and try to get the cover replaced. Otherwise, it's mainly a cosmetic issue that usually doesn't affect performance or use. http://www.acer.com/worldwide/ If it…

Hi @UserLewis Please refer to the below snapshot and do the battery reset by inserting the paper clip into the pin hole and press for four seconds. If still the issue persists we have to try to reinstall the chipset & the serial I/O drivers from the below weblink: Please ensure the Windows OS updates are up to the latest.…

Hi @WSBW Could you please provide the exact model number of your Acer Desktop PC?

Hi @Choal No, you can't make voice or video calls with WhatsApp on a Chromebook because the feature isn't available on WhatsApp Web: WhatsApp WebYou can use WhatsApp on a browser, but you can't make audio or video calls. WhatsApp DesktopYou can make WhatsApp calls on your computer by downloading WhatsApp for Windows or…

Hi @Coren Please refer at the below weblink for Windows 11 Compatibility

Hi @reneblacky Also, please refer at the below weblink for Windows 11 Compatibility

Hi @reneblacky Yes, your Aspire TC-220 can upgrade to Windows 11 if it meets the following criteria: It's running the most recent version of Windows 10 It meets the minimum hardware specifications for Windows 11 The minimum hardware specifications for Windows 11 are: A processor that's 1 GHz or faster and has at least two…

Hi @shrkantdhope First of all Please confirm the model # of your Extensa 215, It would be like EX215-XX. What is the version of windows does running in the laptop. If it is a Windows 10 operating system then follow the below step to isolate/fix the issue. Please ensure that you have a valid data backup taken from your…

Hi @MehulPatil In custom fan control, the fan is still automatically controlled but can only increase the speed but not reducing it so the laptop won't overheat. At what RPM do you want to decrease your fan speed to and whats your lowest fan RPM currently when its on idle ?

Hi @Zartok The throttling when on battery is normal (20% speed reduction). I recommend to set Edge as your default browser as Google chrome takes up a lot of memory and having both compete and update at the same time will use a lot of your resources. Likewise uninstall McAfee, Norton, Avast and the like, Windows11 Defender…

Hi @Devil_88 Have a look at this guide as it explains it very well "Acer Predator XB273U GX (270Hz 1440p)" and also look here "Acer predator XB273U GX tips?" as all these guides should give you more than enough info of how to set the XB273also update the GTX-1070 driver to the latest and make sure that all previous…

Hi @mmead If the reset option is continually failing, then the recovery image is corrupt, the best option would be to backup your files, create a bootable Windows 11 USB on an empty 8GB USB flash drive and use that to clean install Windows, that will also create a new recovery image. Click this link:…

Hi @ravibhalekar123 Yes, you can partition an SSD into five or more partitions: Create partitions using DiskGeniusYou can create partitions by selecting a partition table, choosing the number of partitions, setting the partition size, and selecting a file system type. You can also create a new partition based on an…

Hi @KRYM To customize the keyboard color on an Acer Predator Helios 18, you can use the PredatorSense software to adjust the lighting profile settings or create a new one: Press the PredatorSense key on the keyboard to open the software Click the Lighting tab in the left column Change the lighting profile settings or…