What can I do if my laptop computer does not power on?
If your computer will not power on, below are a few steps you can follow to attempt to correct the issue.
If the computer will not power on:
- Ensure that the power cord and/or AC adapter are plugged into the computer and that the connection is solid and not loose fitting.
- Verify that the power cord is plugged into the AC adapter completely.
- If the power cord or AC adapter is plugged into a surge protector, verify that the surge protector is powered on.
- Attempt to use a different electrical outlet.
If the computer is still not able to power on, you may find it helpful to view one of our video articles below.
NOTE: If you are still experiencing issues please Please contact our Customer Service for additional support