You can attempt a battery reset if your battery is behaving abnormally, or your computer will not power on or off. This process will temporarily disconnect and then reconnect the internal battery. Use the instructions below to perform a battery reset.
- Unplug the AC power adapter.
- Press and hold the Power button down for 15 seconds. This will perform a software battery reset that may resolve the issue.
- If your system has a battery pinhole reset on the bottom, insert a small paperclip in the battery reset pinhole and hold the button down for 5 seconds. Note: Not all models have a battery pinhole reset.
- If the instuctions above did not resolve your issue, please contact Acer support.