Predator GM7 SSDs are sold under brand licensing
When you search for Predator GM7 or your Predator GM7 serial number or part number (starting with BL.9BWWR.***) on our Acer Support website, you will get a message saying that the product you are seeking support for is manufactured and supported by a licensee. As Predator GM7 solid-state drives are sold under brand licensing, the service support is not covered by Acer.
Service support by BIWIN Semiconductor (HK) Company Limited
Service support for your Predator GM7 SSDs is covered by BIWIN Semiconductor (HK) Company Limited, the designer and manufacturer of all Predator GM7 solid-state drives. For all sales support, technical support or warranty questions concerning your Predator GM7 SSDs, you can contact BIWIN in your own region. For detailed contact information, see the overview below.
Contact information
- United States
- Email: storage.supportus@acer.com
- Phone: 866-351-8791
- Chat: Go.Acer.com/US.Storage.Chat
- Latin America & Caribbean
- Email: cs@predatorstorage.com
- Europe
- Email: support.eu@predatorstorage.com
- Middle East & Africa
- Email: cs@predatorstorage.com
- Russia
- Email: cs@predatorstorage.com
- China
- Email: storage.supportcn@acer.com
- Phone: 400-770-1668
- India
- Email: fortunerma@fortune-it.com
- Phone: +91-011-40890070
- Oceania
- Email: cs@predatorstorage.com
- Rest of the World
- Email: cs@predatorstorage.com
