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Computer freezes at Acer screen - Acer Community
<main> <article class="userContent"> <h2 data-id="what-can-i-do-if-my-computer-will-not-boot-past-the-acer-screen"><em>What can I do if my computer will not boot past the Acer screen?</em></h2><p>If your system stops on the Acer screen when you turn it on, we suggest you try the suggestions below to see if they resolve your issue.</p><ol><li>Remove the battery or press the <a href="https://community.acer.com/en/kb/articles/97-acer-internal-battery-reset" rel="nofollow noreferrer ugc">battery pinhole reset</a> on the product.</li><li>Remove any external hard drives, USB drives, memory cards, CD/DVDs, and peripherals that are not required for your computer to operate normally, then restart your system.</li><li><a href="https://community.acer.com/en/kb/articles/98-reset-bios-or-uefi-to-default-settings" rel="nofollow noreferrer ugc">Reset your system BIOS/UEFI to default settings</a>.</li></ol><p>If the steps above did not resolve your issues, your system may have a hardware problem that requires repair. If you are still experiencing a problem, please <a href="https://www.acer.com/ac/en/US/content/support#_ga=2.43583525.1461372576.1586175711-1635355054.1582581253" rel="nofollow noreferrer ugc">contact Acer support</a> for further assistance.</p> </article> </main>
