How can I get my WiFi to connect to the internet?
Determine if the wireless hardware on your computer is working
- Check to see if you see any wireless networks in range.
- If you see the names of any networks, the wireless on your computer is working. Continue the troubleshooting below to try to resolve network compatibility issues.
- You may have a hardware problem if your computer is not able to see the names of wireless networks in range.Please contact our Customer Service for additional support
Check connections and reset your modem and router
- Check to make sure your modem and router are properly connected.
- Reset the modem and router by unplugging them. Count to 10, then plug them back in.
- Open your web browser and try to access a web page to see if the problem is resolved.
Check your router settings
- Make sure your router security settings are set correctly.
- If you are having trouble connecting via WPA, try setting your router to WEP.
- Disable your router security settings and test your connection without security.
- Check with the router manufacturer to see if there are known compatibility issues or possible firmware upgrades.
- Search the internet to see if others have similar problems.
Make sure your wireless drivers are up to date
- Visit http://www.acer.com.
- Click Support, then select Drivers and Manuals.
- Download the latest wireless driver for your product.
- Follow the .
Disable Antivirus or other programs that may be interfering
- Turn off your antivirus program or any other program that may be interfering with communication.
- If you turn off your antivirus because it is causing problems, make sure your computer is protected in another manner.
Try connecting to other access points
- There can be compatibility issues even if other devices work on your wireless network.
- Try a different wireless connection. Many locations like coffee shops, resturaunts, or libraries have free wireless access points or hotspots.
- If your system works on other access points, your computer wireless hardware is working. You may need to check router settings or contact your internet service provider.
Check for viruses, spyware, and malware
- Use a antivirus program to scan your computer for viruses, spyware, and malware.
