How can I get my WiFi to connect to the internet?
Determine if the wireless hardware on your computer is working
Check connections and reset your modem and router
- Check to see if you see any wireless networks in range.
- If you see the names of any networks, the wireless on your computer is working. Continue the troubleshooting below to try to resolve network compatibility issues.
- You may have a hardware problem if your computer is not able to see the names of wireless networks in range.Please contact our Customer Service for additional support
Check your router settings
- Check to make sure your modem and router are properly connected.
- Reset the modem and router by unplugging them. Count to 10, then plug them back in.
- Open your web browser and try to access a web page to see if the problem is resolved.
Make sure your wireless drivers are up to date
- Make sure your router security settings are set correctly.
- If you are having trouble connecting via WPA, try setting your router to WEP.
- Disable your router security settings and test your connection without security.
- Check with the router manufacturer to see if there are known compatibility issues or possible firmware upgrades.
- Search the internet to see if others have similar problems.
Disable Antivirus or other programs that may be interfering
- Visit http://www.acer.com.
- Click Support, then select Drivers and Manuals.
- Download the latest wireless driver for your product.
- Follow the .
Try connecting to other access points
- Turn off your antivirus program or any other program that may be interfering with communication.
- If you turn off your antivirus because it is causing problems, make sure your computer is protected in another manner.
Check for viruses, spyware, and malware
- There can be compatibility issues even if other devices work on your wireless network.
- Try a different wireless connection. Many locations like coffee shops, resturaunts, or libraries have free wireless access points or hotspots.
- If your system works on other access points, your computer wireless hardware is working. You may need to check router settings or contact your internet service provider.
- Use a antivirus program to scan your computer for viruses, spyware, and malware.