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Reset Your AC Adapter and Update Your BIOS to Resolve Battery Not Charging - Acer Community
<main> <article class="userContent"> <h2 data-id="the-battery-of-my-aspire-5-is-not-charging.-how-can-i-fix-this"><em>The battery of my Aspire 5 is not charging. How can I fix this?</em></h2><p><strong>Models affected: </strong>A515-56, A515-56G, and A515-56T</p><p>If your Aspire 5 battery will not charge, try the following steps to resolve the issue.</p><ol><li>Reset the AC adapter by unplugging the power cord from the wall outlet for 30 seconds, then reconnect the adapter.</li><li>Update the BIOS to version BIOS 1.26 or higher. The BIOS version can be found in the CARE CENTER application in the <strong>My System </strong>menu, or it can be downloaded from the <a href="https://www.acer.com/ac/en/US/content/drivers" rel="nofollow noreferrer ugc">Acer download site</a>.</li></ol><p><strong>Note</strong>: The system will need to be switched out of S mode to install the BIOS posted on Acer Support Site. For instructions on how to switch out of S mode, see <a href="https://community.acer.com/en/kb/articles/14284" rel="nofollow noreferrer ugc">Windows 11: How to Switch Out of S Mode</a>.</p><p>If you are still experiencing charging issues after attempting the steps above, contact <a href="https://support.acer.com" rel="nofollow noreferrer ugc">Acer support</a>.</p> </article> </main>
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