Acer Answers

System becomes unresponsive while using video conferencing applications

Why am I having problems with video conferincing on my Chromebook?

Some users have reported issues with video conferincing applications such as Google Meet, Google Hangouts, Zoom or Microsoft Teams not working properly. The applications may freeze or not recognize the microphone or camera properly. Google is aware of the issue and will release an update to resolve it in Chrome OS 85. You can use the steps below to temporarily resolve the issue.

In the Chrome browser, type chrome://flags and press Enter.
In Search flags, search for WebRTC hardware. Set both WebRTC hardware video decoding and WebRTC hardware video encoding flags to Disabled.
Reboot your machine.

Swift Series Intel^® Evo™

Game Pass

Acer Corner

Gaming on Chromebook

Swift Series Intel® Evo™

Game Pass

Acer Corner

Gaming on Chromebook

Swift Series Intel^® Evo™