User10000 First try a power reset and check if the issue is fixed.Please check for a battery reset PIN hole at the bottom of the device. The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. It simulates removing and reinstalling the battery. Post back the status for further assistance.Hit 'Like' if you find the answer helpful! Click on 'Yes' if the comment answers your question!
I have a Acer TravelMate B311-31 (N20H1) that did not seem to power on as well. I plugged in a HDMI cable going to an external monitor, I then pressed FN+F6 and to my surprise it worked. The light on the lid is either red or blue when the chromebook is off. When it turned on, the light on the lid turned green.
I had tried so many things and was about to throw the chromebook away. I tried removing the battery and then turning on the chromebook, I tried pressing the battery reset button, I tried removing the small battery and the main battery and pressing the power button for 40 seconds to remove residual power. I eventually removed the motherboard, used a pure alcohol spray on the board and used a soft brush to clean every part of the board, front and back. I cleaned every connector the same way. Something worked, and I am really surprised to see it running. BTW, I recently had a similar problem with another Acer of the same model that did not want to power on, in that case I tried replacing the power supply circuit board and to my surprise it powered on after installing another power supply circuit board. I cant pin down the exact issue...bit of trial and error.
Once I was able to log on to the chromebook I made sure to install all updates.
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