User10000 First try a power reset and check if the issue is fixed.Please check for a battery reset PIN hole at the bottom of the device. The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. It simulates removing and reinstalling the battery. Post back the status for further assistance.Hit 'Like' if you find the answer helpful! Click on 'Yes' if the comment answers your question!
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