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RTX 2070

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FAQ & Answers

  • ven98ven98 Posts: 4,046ACE Pathfinder
    The 4pin connector goes 1st and then the 20pin over it. You will notice a little piece on the right side of the 20pin that is preventing the 4pin going fully in. You have to align them first and them plug them together in the motherboard.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • SaliwarriorSaliwarrior Posts: 94Member

    Tinkerer
    sorry but what do you mean by insert the four pin first. I try to move it put both wires are connected together so I can't twist it around as it won't reach. Do you mean attach the four pin and the 20 together and put them in? Or connect the four pin from where it's positioned first then the 20 pin.


    I assumed you meant the four pin has to be on the right side. Not sure

  • ven98ven98 Posts: 4,046ACE Pathfinder
    From the right side means the right side on the picture. I think plugging the 4pin and then 20pin should work, but if it doesn't, align them and plug them in together, there is nothing hard about that. The way you have connected the 24pin to the mobo is the correct way.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • SaliwarriorSaliwarrior Posts: 94Member

    Tinkerer
    I plugged it fully in but it's not working. Could the motherboard have died.
  • ven98ven98 Posts: 4,046ACE Pathfinder
    Did you check if the switch at the back of the PSU is on?
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • SaliwarriorSaliwarrior Posts: 94Member

    Tinkerer
    it's perfectly aligned 
  • SaliwarriorSaliwarrior Posts: 94Member

    Tinkerer
    yes. I keep pressing the power button but no response
  • ven98ven98 Posts: 4,046ACE Pathfinder
    I am talking about the switch on the power supply, is it on?
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • SaliwarriorSaliwarrior Posts: 94Member

    Tinkerer
    Yep. The switch on the power supply was on
  • ven98ven98 Posts: 4,046ACE Pathfinder
    Did you connect any wires from the case to F-panel. For example a 2pin reset connector, 2pin power on connector, led+ and led- connectors, did you do those?
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • SaliwarriorSaliwarrior Posts: 94Member

    Tinkerer
    No. On my previous case I never had them but now thT I think about it they are connecting to the case and not motherboard. Wr do I plot them?
  • ven98ven98 Posts: 4,046ACE Pathfinder
    Send a picture of these connectors
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • SaliwarriorSaliwarrior Posts: 94Member

    Tinkerer
    There is the manual for mobo. I see number 8 as a possible
  • SaliwarriorSaliwarrior Posts: 94Member

    Tinkerer
    It says power button LED connector. Is it that?
  • ven98ven98 Posts: 4,046ACE Pathfinder
    Accepted Answer
    Yes they connect to number 8, but you have to connect each on a specific pin.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • SaliwarriorSaliwarrior Posts: 94Member

    Tinkerer
    Am sorry but I don't know how :(
  • SaliwarriorSaliwarrior Posts: 94Member

    Tinkerer
    Is that something I can look up or is it different from mobo to mobo
  • ven98ven98 Posts: 4,046ACE Pathfinder
    Usually the front panel connectors of the motherboard are placed the same on every motherboard, but sometimes for OEM motherboards they could be placed differently, so let me check.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • ven98ven98 Posts: 4,046ACE Pathfinder
    Ok, it seems that the front panel has the same layout as the other mobos.
    Red squares is the LED connectors. The one from the end is the +. The green ones are for the power button(PW). For the rest of the connections follow this layout:
    The part that is crossed out doesn't apply for the Acer motherboard. Hopefully, the reset switch is on the same place on the Acer motherboard as in the diagram. If it isn't, then you have to go without reset switch.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • SaliwarriorSaliwarrior Posts: 94Member

    Tinkerer
    What would happen if they wr accidentally misplaced
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