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FAQ & Answers

  • SaliwarriorSaliwarrior Posts: 94Member

    Tinkerer
    The psu seems to work alone but when 24 pin is booked into mobo it doesn't work. I watched this guy on YouTube who did the same thing. His motherboard was not working however his cpu psu graphic wr working because the fans wr spinning. Nine ofmy components are doing so not even psu  
  • ven98ven98 Posts: 4,046ACE Pathfinder
    PSU(power supply unit) is the same as power supply.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • ven98ven98 Posts: 4,046ACE Pathfinder
    ven98 said:
    The motherboard is likely to be the problem. When you press the power button it triggers a change of state of other circuits in the motherboard, which can be where the problem lies.

    I never thought about that, but it is possible, very rare probably, but still possible that the power button itself could be the problem. It is very little possibility, but still worth troubleshooting. You can use the multimeter to check the resistance(in ohms) between the 2 cables of the power button(PSW or PW), in 'pressed condition'. If it shows a value close to 0(e.g 0.1ohms), then the power button isn't the problem. Your other option is to use the power button of the GX-781 case. To do so find this connector in the case(see picture) and connect to the motherboard and then press the power button of the GX-781 case.


    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • SaliwarriorSaliwarrior Posts: 94Member

    Tinkerer
    okay not sure but maybe the motherboard is dead. I hear a ***** after I pressed the button on my pc
  • SaliwarriorSaliwarrior Posts: 94Member

    Tinkerer
    I hear  a ti    t   when I power on the pc but no power

  • SaliwarriorSaliwarrior Posts: 94Member

    Tinkerer
    it sounds very faint
  • ven98ven98 Posts: 4,046ACE Pathfinder
    For the troubleshooting we did it points out to a problem with the motherboard.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • SaliwarriorSaliwarrior Posts: 94Member

    Tinkerer
    I don't know which motherboard to buy. Looking at PC part picker none of the parts are compatible with M.2 SSD
  • ven98ven98 Posts: 4,046ACE Pathfinder
    Last thing you can try is too remove the RAM and try to boot without RAM.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • SaliwarriorSaliwarrior Posts: 94Member

    Tinkerer
    I'll try thT but what does it mean the SATA will be disabled. Does it mean I won't be able to access the slot.https://uk.pcpartpicker.com/list/
    Probably going to buy an antistatic wrist wrap to not fry this mobo. 
  • ven98ven98 Posts: 4,046ACE Pathfinder
    What motherboard are you planning to purchase?
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • SaliwarriorSaliwarrior Posts: 94Member

    Tinkerer
    Asus - STRIX Z270H ATX LGA1151 Motherboard  

    What else should I consider buying? Apart from thermal paste since I'll get that for free in Uni. Plus wr do I get a disk for the mobo. It doesn't say it comes with one
  • ven98ven98 Posts: 4,046ACE Pathfinder
    What disk do you mean? A disk with drivers?
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • SaliwarriorSaliwarrior Posts: 94Member

    Tinkerer
    Yes. For the asus vers
  • SaliwarriorSaliwarrior Posts: 94Member

    Tinkerer
    I have a lot of work and other information on my SSD. If possible I'd like to transfer that to mobo. I don't want to make unnecessary purchase such as windows for a new ssd
  • ven98ven98 Posts: 4,046ACE Pathfinder
    You don't need a disk with drivers, but usually every motherboard comes with one and it is not written in the specification. The motherboard is pretty much plug and play and you can update the firmware and drivers from the ASUS' website.
    Saliwarrior said:
    I'll try thT but what does it mean the SATA will be disabled. Does it mean I won't be able to access the slot
    What do you mean by that?
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • SaliwarriorSaliwarrior Posts: 94Member

    Tinkerer
    edited February 17

    Compatibility Notes

    • 'The motherboard M.2 slot #2 shares bandwidth with a SATA 6.0 Gb/s port. When the M.2 slot is populated, one SATA 6.0 Gb/s port is disabled.'
    Found this when I added an m.2 storage. 

  • ven98ven98 Posts: 4,046ACE Pathfinder
    Saliwarrior said:
    I have a lot of work and other information on my SSD. If possible I'd like to transfer that to mobo. I don't want to make unnecessary purchase such as windows for a new ssd
    You can take the SSD from the old motherboard and install it on the new one.

    Before purchasing a new motherboard try turning this one on without RAM.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • ven98ven98 Posts: 4,046ACE Pathfinder
    Saliwarrior said:

    Compatibility Notes

    • 'The motherboard M.2 slot #2 shares bandwidth with a SATA 6.0 Gb/s port. When the M.2 slot is populated, one SATA 6.0 Gb/s port is disabled.'
    Found this when I added an m.2 storage. 

    This motherboard has 6 SATA ports. That means if you install an SSD on one of the M.2 ports, that means one of these 6 SATA ports will be disabled.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • SaliwarriorSaliwarrior Posts: 94Member

    Tinkerer
    Ok, sure I'll try that. But I forgot to mention in both cases. When I plugged in the PW and 24 pinonto mobo. I heard a faint tik without anything powering on. That's besides the clicking noise of the pc button. It came like 1 sec after
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