Aspire ES1-523 stuck on BIOS

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Answers

  • hellobilly
    hellobilly Member Posts: 62 Troubleshooter
    JackE said:
    >>>entered the System Setup menu instead. >>>

    What system setup menu?  What menu? A Windows menu? A ubuntu menu? A grub menu? A window boot manager menu?  Jack E/NJ

    Through a Ubuntu GRUB menu. (not beta)
    If you enter the System Setup menu, it brings you to the BIOS setup menu.
  • JackE
    JackE ACE Posts: 44,467 Trailblazer
    >>>
    JackE said:
    Do you mean you're not getting a grub screen? I thought this was you screenshot? Jack E/NJ
    Yeah, oh my gosh I'm so sorry for confusing you! >>>>>

    Let me ask this more direct before I make my next suggestion. Are you getting any kind of grub screen right now that resembles the google beta grub image you posted earlier? Jack E/NJ

    Jack E/NJ

  • hellobilly
    hellobilly Member Posts: 62 Troubleshooter
    JackE said:
    >>>
    JackE said:
    Do you mean you're not getting a grub screen? I thought this was you screenshot? Jack E/NJ
    Yeah, oh my gosh I'm so sorry for confusing you! >>>>>

    Let me ask this more direct before I make my next suggestion. Are you getting any kind of grub screen right now that resembles the google beta grub image you posted earlier? Jack E/NJ
    No. When I turn my computer on, it just boots to the BIOS screen, just like a normal computer would do, if there weren't second boot options.
  • JackE
    JackE ACE Posts: 44,467 Trailblazer
    You mean the ACER logo splash screen just hangs after the BIOS post?

    If yes, then press and hold the power button for about 5 seconds till the machine completely shuts off. Then turn it back on and immediately start tapping the F2 key to enter the BIOS menu ---  don't wait for the ACER splash screen cuz it'll be too late. In the Main tab double check that the F12 and D2D options are enabled. In the Boot or Security tab disable secure boot. You may have had  to previously set a BIOS supervisor password to do all this. Save settings and exit.

    Press and hold the power button again for about 5 seconds again till the machine shuts off. Then turn it back on and immed and immediatly press and hold the ALT key while tapping a F10 key. If the Ubuntu installer hasn't wiped out the hidden ACER recovery partition, a recovery screen should appear as in the video below. You should have a choice of resetting the machine to factory default by erasing everything (this is best) or refresh the system while trying to save your personal files.

    This should let Win10 boot again. And allow you try to install Ubuntu again alongside Windows. The following link shows how I normally do this with Win10 machines. The example is Mint Cinnamon based on the 16.04 kernel. https://community.acer.com/en/discussion/comment/598047/#Comment_598047  Jack E/NJ

    https://www.youtube.com/watch?v=cpzLJRAZldA


    Jack E/NJ

  • hellobilly
    hellobilly Member Posts: 62 Troubleshooter
    JackE said:
    You mean the ACER logo splash screen just hangs after the BIOS post?

    If yes, then press and hold the power button for about 5 seconds till the machine completely shuts off. Then turn it back on and immediately start tapping the F2 key to enter the BIOS menu ---  don't wait for the ACER splash screen cuz it'll be too late. In the Main tab double check that the F12 and D2D options are enabled. In the Boot or Security tab disable secure boot. You may have had  to previously set a BIOS supervisor password to do all this. Save settings and exit.

    Press and hold the power button again for about 5 seconds again till the machine shuts off. Then turn it back on and immed and immediatly press and hold the ALT key while tapping a F10 key. If the Ubuntu installer hasn't wiped out the hidden ACER recovery partition, a recovery screen should appear as in the video below. You should have a choice of resetting the machine to factory default by erasing everything (this is best) or refresh the system while trying to save your personal files.

    This should let Win10 boot again. And allow you try to install Ubuntu again alongside Windows. The following link shows how I normally do this with Win10 machines. The example is Mint Cinnamon based on the 16.04 kernel. https://community.acer.com/en/discussion/comment/598047/#Comment_598047  Jack E/NJ

    https://www.youtube.com/watch?v=cpzLJRAZldA



    JackE said:
    >>>
    JackE said:
    Do you mean you're not getting a grub screen? I thought this was you screenshot? Jack E/NJ
    Yeah, oh my gosh I'm so sorry for confusing you! >>>>>

    Let me ask this more direct before I make my next suggestion. Are you getting any kind of grub screen right now that resembles the google beta grub image you posted earlier? Jack E/NJ
    No. When I turn my computer on, it just boots to the BIOS screen, just like a normal computer would do, if there weren't second boot options.

    Seems like the Ubuntu installer wiped out the recovery data, but before I give up on this method, should I hold the Alt+F10 key bwfore or after the Acer Splash Screen? 😅
  • JackE
    JackE ACE Posts: 44,467 Trailblazer
    Before trying ALT+F10, turn the machine off again. Then turn it back on and immediately start mashing the F12 key. If a bootloader is still intact, you should get either the grub or windows loader. BUT THE F12 & D2D OPTIONS MUST BE ENABLED IN THE BIOS MAIN TAB FOR EITHER THE F12 keys OR ALT+F10 keys TO WORK!!!

    Jack E/NJ

    Jack E/NJ

  • hellobilly
    hellobilly Member Posts: 62 Troubleshooter
    Here, you can see that D2D and F12 is [Enabled]. I tried the F12 method, but sadly enough, it didn't work. Any other suggestions?
  • JackE
    JackE ACE Posts: 44,467 Trailblazer
    Looks like the hidden ACER recovery partition was either wiped or corrupted.  Can you still boot from the ubuntu installation stick? Jack E/NJ

    Jack E/NJ

  • hellobilly
    hellobilly Member Posts: 62 Troubleshooter
    JackE said:
    Looks like the hidden ACER recovery partition was either wiped or corrupted.  Can you still boot from the ubuntu installation stick? Jack E/NJ
    Which USB priority should I move? Also, should I move the USB priority on top of the Windows Boot Manager?
  • JackE
    JackE ACE Posts: 44,467 Trailblazer
    Sure. Windows Boot Manager doesn't seem to work. Jack E/NJ

    Jack E/NJ

  • hellobilly
    hellobilly Member Posts: 62 Troubleshooter
    JackE said:
    Sure. Windows Boot Manager doesn't seem to work. Jack E/NJ
    Should I move the USB HDD, the FDD or the CDROM?
  • JackE
    JackE ACE Posts: 44,467 Trailblazer
    USB HDD. Jack E/NJ

    Jack E/NJ

  • hellobilly
    hellobilly Member Posts: 62 Troubleshooter
    JackE said:
    USB HDD. Jack E/NJ
    Still stuck, but this time, it took a bit longer to boot. Is that a good sign?
  • JackE
    JackE ACE Posts: 44,467 Trailblazer
    Answer ✓
    As noted earlier, your HDD's hidden ACER Win10 recovery partition has either been erased or corrupted. So you seem to have the following 3 choices.
     
    (1) Use Windows USB media creation tool to try to re-install a generic Win10 version on your machine. http://www.microsoft.com/en-us/software-recovery . It will likely require downloading a few ACER drivers to get everything working again https://www.acer.com/ac/en/US/content/support-product/6885?b=1

    (2) Download and try to install another Linux version such as Mint.

    (3) Try to purchase the ACER Win10 version on a USB HDD based on your machine's serial number id (SNID) https://www.acer.com/ac/el/GR/content/support Price would be about $50 USD if it is available in your region. This should have all the ACER drivers pre-installed and return your machine to a factory fresh state. This would probably be the easiest for you to try.

    Jack E/NJ





    Jack E/NJ

  • hellobilly
    hellobilly Member Posts: 62 Troubleshooter
    JackE said:
    As noted earlier, your HDD's hidden ACER Win10 recovery partition has either been erased or corrupted. So you seem to have the following 3 choices.
     
    (1) Use Windows USB media creation tool to try to re-install a generic Win10 version on your machine. http://www.microsoft.com/en-us/software-recovery . It will likely require downloading a few ACER drivers to get everything working again https://www.acer.com/ac/en/US/content/support-product/6885?b=1

    (2) Download and try to install another Linux version such as Mint.

    (3) Try to purchase the ACER Win10 version on a USB HDD based on your machine's serial number id (SNID) https://www.acer.com/ac/el/GR/content/support Price would be about $50 USD if it is available in your region. This should have all the ACER drivers pre-installed and return your machine to a factory fresh state. This would probably be the easiest for you to try.

    Jack E/NJ





    Thanks! I really appreciate your help! 😀
  • hellobilly
    hellobilly Member Posts: 62 Troubleshooter
    JackE said:
    As noted earlier, your HDD's hidden ACER Win10 recovery partition has either been erased or corrupted. So you seem to have the following 3 choices.
     
    (1) Use Windows USB media creation tool to try to re-install a generic Win10 version on your machine. http://www.microsoft.com/en-us/software-recovery . It will likely require downloading a few ACER drivers to get everything working again https://www.acer.com/ac/en/US/content/support-product/6885?b=1

    (2) Download and try to install another Linux version such as Mint.

    (3) Try to purchase the ACER Win10 version on a USB HDD based on your machine's serial number id (SNID) https://www.acer.com/ac/el/GR/content/support Price would be about $50 USD if it is available in your region. This should have all the ACER drivers pre-installed and return your machine to a factory fresh state. This would probably be the easiest for you to try.

    Jack E/NJ





    Thanks! I really appreciate your help! 😀
    Hey! It's been a while. I was able to install Linux Mint on my laptop through Legacy. Once again, thank you!
  • JackE
    JackE ACE Posts: 44,467 Trailblazer
    Congrats. Was it v18.3 or v19? Cinnamon? Jack E/NJ

    Jack E/NJ

  • hellobilly
    hellobilly Member Posts: 62 Troubleshooter
    edited February 2019
    JackE said:
    Congrats. Was it v18.3 or v19? Cinnamon? Jack E/NJ
    v19.1, Mint Cinnamon. Mint is actually the best Linux OS, for me. Might switch to Debian though, since some apps here in Cinnamon don't work. You might see me in the Linux Mint forums, who knows?
  • JackE
    JackE ACE Posts: 44,467 Trailblazer
    edited February 2019
    As I understand it, Mint is actually Ubuntu seasoned with dashes of Debian spices. :) What apps don't work? One of the best I found on the Mint forums is a user named Altair4. No nonsense, straight to the point. If the Mint forums can't get you apps to work,  I'm sure they can suggest alternatives that are at least as good or better. Jack E/NJ

    Jack E/NJ

  • hellobilly
    hellobilly Member Posts: 62 Troubleshooter
    edited February 2019
    JackE said:
    Congrats. Was it v18.3 or v19? Cinnamon? Jack E/NJ
    v19.1, Mint Cinnamon. Mint is actually the best Linux OS, for me. Might switch to Debian though, since some apps here in Cinnamon don't work. You might see me in the Linux Mint forums, who knows?
    If you want to know if I had any problems, it's the common Acer Laptops running Linux, causing the touchpad to not work-problem.