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Launch and sign in to Microsoft Universal Office applications
How do I use the Microsoft Universal Office applications: Word Mobile, Excel Mobile, PowerPoint Mobile and OneNote Some Acer products include Microsoft Office Universal applications such as Word Mobile, Excel Mobile, Power Point Mobile and One Note. You must be signed into your computer with a Microsoft account, or enter…
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Acer recommends updating Intel Rapid Storage Technology driver on all systems with Optane memory
Why do I get a pop up message that says, "The following required driver update is critical to ensuring the stability of the system." Acer has posted an updated Intel Rapid Storage Technology driver that helps improve stability of systems that include Optane memory. Users with systems that will benefit from this driver…
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Hard drive installation instructions for Predator Helios 500 laptops
This article only applies to: Predator Helios 500 models. The Predator Helios 500 has one storage bay that allows for installation of a 2.5" SATA 7mm hard drive. Use the steps below to install or replace a hard drive in your system.Note: Acer recommends use of an anti-static wrist strap when adding or replacing hardware. *…
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Acer BYOC Apps end of service notification
How do I stop receiving Acer BYOC Apps end of service notifications? Acer has stopped providing all technical support for Acer BYOC Apps (abApps) as of September 30, 2018. Files from other abApps will still be able to be found in their original devices without being affected. If you are still receiving end of service…
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How to activate your free trial of Norton Security
How do I activate my free trial of Norton Security? Select Acer computers have a free trial of Norton Security software installed to help protect your computer. Use the steps below to activate your free trial to start using Norton Security software. * Type Norton Security in the Windows search box and click Norton Security…
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How to uninstall Amazon Alexa
How do I remove Alexa from my Acer computer? Some Acer computers have Amazon Alexa personal assistant software installed. You can use the instructions below the remove the Amazon Alexa software. * Type uninstall in the Windows search box and select Add or remove programs from the search results. * Select Amazon Alexa and…
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PH517-51 may not detect external speakers or headphones
This article only applies to: Predator Helios 500 (PH517-51) Acer has posted a new audio driver to address a detection issue with the PH517-51 headphone audio jack. Use the instructions below to download and install the latest Realtek audio driver to resolve this issue. Visit the Drivers and Manuals section of the Acer…
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Camera sẽ tự động kích hoạt khi kết nối loa hoặc tai nghe.
Một số mẫu máy tính xách tay Acer sẽ tự động kích hoạt webcam khi bạn kết nối tai nghe hoặc loa. Điều này cho phép hệ thống hỗ trợ công nghệ âm thanh Waves NX để cung cấp trải nghiệm âm thanh 360 độ. Waves NX sử dụng webcam trên máy tính của bạn để điều chỉnh trải nghiệm âm thanh khi bạn quay đầu. Bạn cần có bộ theo dõi…
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Configure 4G LTE Cellular Data for the Acer Swift 7
How do I use cellular data on my Acer Swift 7? Some Swift 7 models support 4G LTE connections to allow you to stay connected to the internet when a LAN or wireless connection is not available.* To get started, just insert a nano SIM card in your product to use a data plan from your mobile carrier. You will need to make…
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Using the Predator Cestus 500 Gaming Mouse
How do I use my Predator Cestus 500 Gaming mouse? Setting up your mouse * Connect the Cestus 500 mouse to a USB port. * Download the Predator Quartermaster application at http://go.acer.com/quartermaster. * Double-click on the PredatorQuarterMaster.exe file once it has finished downloading. * Follow the instructions on…
