-
Connect LED light strips to your Acer Monitor
How do I use the LED light strips that were included with my Acer monitor? Some Acer gaming monitors include LED light strips that can be installed to add ambient accent lighting to your gaming setup. After installing the LED light strips, you can use the RGB Sense application to adjust your lighting effect modes. Use the…
-
Hard Drive Installation Instructions for the Acer Aspire A5 Series
This article only applies to: Aspire A515-44, A515-45 and A515-46 models The Aspire 5 series includes a storage bay that allows for installation of a secondary 2.5" hard drive or solid state drive. Use the steps below to install a secondary drive in your system. Note: Acer recommends wearing an anti-static wrist strap when…
-
Pairing the Halo App with the Halo Smart Speaker
How can I pair the Halo App with my Halo Smart Speaker? Download the Acer Halo App from the Google Play or App Store and launch the app from your smart device. Make sure that your smart device and the speaker are in the same Wi-Fi network. Tap on Tap to pair to pair the Acer Halo Smart Speaker with the app. Once found, the…
-
Resetting the Acer Halo Smart Speaker to factory defaults
How can I reset the Acer Halo Smart Speaker to factory defaults? To reset the Acer Halo Smart Speaker, follow these steps: Mute the microphone by pressing the Microphone on/off button on top of the speaker. Press down the Volume up and Volume down button simultaneously for about 15 seconds. Once you hear a beep and…
-
How to Install the Glass Side Cover on a Predator Orion 3000 Gaming Desktop
How do I install the glass side cover on my Predator Orion 3000 gaming desktop? The Predator Orion 3000 gaming desktop packaging box includes a separate box containing the glass side cover for the desktop. The glass side cover is packaged separately to protect the part during shipping. Follow the instructions below to…
-
How to change SATA mode to AHCI
How can I change my Acer notebook from SATA mode to AHCI? By default, the SATA Mode on Acer notebooks is set to RST with Optane. The option to switch to AHCI is hidden by default, because switching to AHCI may result in the system not being able to boot to Windows. If SATA Mode is not visible in the system BIOS,…
-
Video driver update can resolve blue screen issue
This article only applies to: SF514-55T and SF514-55TA Some users have reported receiving a blue screen error when the system resumes from standby mode. You can resolve this error by updating the Intel Video driver. The updated driver is including in the most recent Windows update. You can install all Windows updates to…
-
Acer Chromebox CXI3 or Chromebase CA24I2 and CA24V2 may boot to a solid white screen
Why does my Acer Chromebox or Chromebase boot to a solid white screen? An issue has been identified with a Google OS update that may cause your Acer Chromebox or Chromebase to boot to a white screen if the update does not install completely. Acer is working closely with Google to resolve the issue in a future Chrome OS…
-
Update ConceptD 3 Ezel BIOS to improve touchscreen and stylus performance
How can I reduce line jitter on my ConceptD 3 Ezel? A BIOS update has been released to help improve the responsiveness of AES stylus. We recommend updating your ConceptD 3 Ezel to BIOS version 1.08 or newer to help reduce line jitter and improve stylus responsiveness. Additional information on the ConceptD 3 Ezel…
-
Where do I find the serial number or SNID number on my Acer Chromebook?
Where do I find the serial number or SNID number on my Acer Chromebook? The serial number and SNID number for your Chromebook can be found on the bottom of the unit as pictured below. You can also view your serial number by pressing ALT + V on the keyboard after it boots to the sign in screen. The serial number and the…
