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Reset the Acer Chromebase - Acer Community
<main> <article class="userContent"> <h3 data-id="how-can-i-restore-my-acer-chromebase-to-factory-settings"><em>How can I restore my Acer Chromebase to factory settings?</em></h3><p>There are three methods you can use to powerwash your Chromebase to restore it to factory settings. The instructions for each method are listed below. Use the instructions in Method 3 if your Chromebase will not boot.</p><p><strong>Method 1:</strong></p><ul><li>Login to your Chromebase.</li><li>Click on your account icon in the status area in the lower right hand corner.</li><li>Select <strong>Settings</strong>.</li><li>Click <strong>Show advanced settings…</strong></li><li>Click the <strong>Powerwash</strong> button.</li></ul><p><strong>Method 2:</strong></p><ul><li>Press <strong>Ctrl + Alt + R</strong> at the same time when you are at the login screen.</li><li>Click the <strong>Restart</strong> button to restart your Chromebase.</li><li>Click the <strong>Powerwash</strong> button to continue.</li><li>Click <strong>Continue</strong> and follow the onscreen instructions to reset your Chromebase.</li></ul><p><strong>Method 3:</strong></p><ul><li>Power off your Chromebase.</li><li>Use a paperclip to press and hold the <strong>developer</strong> <strong>button</strong> on the back of the Chromebase while you press the power key. The developer button is the pinhole below the lock slot that is labeled on the back of the system.</li><li>Press the <strong>Ctrl + D</strong> keys at the same time.</li><li>Press the <strong>developer button</strong> with the paperclip again.</li><li>The device will reboot and the screen will display a red exclamation mark.</li><li>Press <strong>Ctrl + D</strong> keys at the same time. The Chromebox will boot to developer mode and erase all local data. The deletion takes approximately 10 minutes.</li><li>After this process is completed, press the <strong>spacebar</strong> at the bootup screen.</li><li>Press <strong>Enter</strong> to return to verified mode. The system will be restored after your Chromebox reboots.</li></ul><p><br></p> </article> </main>