Acer Answers Chromebook

Update the UT241Y Firmware to Allow Touch Functionality to Work on Chromebooks

Why won't the touchscreen work on my UT241Y when I connect it to a Chromebook?

A firmware update is available for the UT241Y that improves the touchscreen functionality on the monitor in ChromeOS. If your touch is not working when connected to a Chrome device, you should follow the instructions below to update the firmware.

Note: The firmware update for the monitor can only be performed if you connect the monitor to a Windows device.

Connect the monitor to your Windows computer using a USB-C cable.
Visit https://support.acer.com and search for your model by name, serial number or SNID.
Select your Operating System.
Click to expand the BIOS/Firmware section.
Click the Download link to the right of the latest monitor firmware.
Unzip the file and navigate to the MIT4XX_FactoryDownloader folder.
Double-click on the file MIT4XX_FactoryDownloader.exe to begin the firmware update.

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