Acer predator triton 500 62 to 68 degree celcius during idle

JackE · May 2019

I don't think there's a problem. But you seem to think there is. So if you're convince there is a problem, then do as egydiocoelho suggested and reset the machine to a factory fresh state. And if it behaves the same way and you're still unhappy and think there's a problem, then return it to the vendor/seller for an exchange or refund ASAP before the vendor's RMA return policy period expires. Jack E/NJ

marcushdjdjs · May 2019

And if i alt+f10 to restore my laptop will I lose my windows 10 licence too? Since the laptop comes with windows licence

Commodore_1995# · May 2019

No my friend! The license is included in uefi!

xapim · May 2019

As @JackE said that is the normal behavior for the predator models it has nothing to do with the windows version

marcushdjdjs · May 2019

so u are trying to say that normally predator laptops do crank up the fan speed(increase rpm) to the extend which is is audible when you on the predator laptop while it was charging and becomes silent after a while so it is normal??

JackE · May 2019

Yes. Jack E/NJ

tobimaru · May 2019

I'll fly in the face of everyone here and say it might be normal behavior from the factory but it's not ideal and is indicative of poor CPU cooling. On Windows 10 (ANY version) with no programs running (assuming a relatively clean install) there is no reason you should be anywhere near 65-68C. Those are closer to extended load temps of a properly configured system. You SHOULD be 35-50C ideally and fan RPM a STEADY 1,800-2,200 RPM. NOT fluctuating on and off.
Thankfully, it's relatively easily fixed. Apply a quality thermal paste to the heatsink and ensure proper mounting pressure. Done.

In the time I've been typing this reply I've monitored my temps. I'm also playing a YouTuve video in another tab of Chrome, which is the only program running other than Predator Sense. So, technically not idle but close enough. This is a properly configured Nitro 5, and there is no reason the 8350H in a Predator chassis (better cooling) could not easily be within 10C or better.

Image: https://us.v-cdn.net/6029997/uploads/editor/cd/d3303jbyls61.png

marcushdjdjs · May 2019

I still cannot solve this issue. Everytime when I boot up my acer predator laptop, the fan speed just increases and the noise is quite loud. Ive tried all the solutions u guys gave except factory reset because it keep saying there was a problem resetting your PC and the fan speed increases every single time when i boot the PC and I dont really think this is normal

tobimaru · May 2019

I'll condense my reply; to improve the idling temperature you must open the laptop and replace the factory thermal paste with a better one. Alternatively, you can ship the laptop to Acer and have them reapply their paste. No updates or drivers will change the idling temperature if nothing is running in the background already. It only gets hotter from idle.

JackE · May 2019

>>>Recently i bought a predator triton 500 >>>

How recent? Is it beyond the seller's RMA policy period? Jack E/NJ

marcushdjdjs · May 2019

Three days before

JackE · May 2019

>>>factory reset>>> keep saying there was a problem resetting your PC >>>>

This is a significant issue. Return it to the vendor as defective for an exchange or refund ASAP. ACER warranty service will take longer. Jack E/NJ

Commodore_1995# · May 2019

I agree with fellow JackE about the refund. However, in my opinion, I do not think your notebook hardware is in trouble!

marcushdjdjs · May 2019

Alright I am going to see the vendor tomorrow but I don’t think I can exchange for another new model gotta see what they say will update u guys tmr

xapim · May 2019

marcushdjdjs said:

Alright I am going to see the vendor tomorrow but I don’t think I can exchange for another new model gotta see what they say will update u guys tmr

If you cant swap it with another model just make them to fix/repair it properly keep insisting if your seller will refuse something just contact acer support directly to get it sorted

marcushdjdjs · May 2019

Btw I’m from Malaysia I don’t know whether I am eligible for the RMA policy period

JackE · May 2019

Your store vendor either has an RMA return policy or doesn't. You should've asked the vendor about the RMA policy before you even bought the machine from this vendor. It has nothing to do with Malaysia. Jack E/NJ

marcushdjdjs · May 2019

And also ytd I accidentally delete the software that comes with the last top eg nvdia drivers norton security and etc all these software and driver is gone by doing a fresh refresh for my Laptop(reset) any way to reinstall it back or is it possible to reinstall back these driver and software from Acer?