Acer predator triton 500 62 to 68 degree celcius during idle

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  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    edited May 2019
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    When you reset via acer factory recovery reset (ALT+F10) fresh install, all acer apps should be pre-installed with the OS everything else you had installed after your first boot out of the box will be deleted


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • marcushdjdjs
    marcushdjdjs Member Posts: 60 Troubleshooter
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    But right now the app comes with Acer laptop is no longer there but when I do factory default reset will be reinstall beck the software such as norton security and some other drivers into my laptop?
  • JackE
    JackE ACE Posts: 44,549 Trailblazer
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    Yes! Do it! Jack E/NJ

    Jack E/NJ

  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    edited May 2019
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    But right now the app comes with Acer laptop is no longer there but when I do factory default reset will be reinstall beck the software such as norton security and some other drivers into my laptop?
    If your original acer recovery partition is still intact to be able to use ALT+F10 and perform a fresh install yes all the default apps that you had when you booted it out of the box will be pre-installed again and back to the factory windows 10 version that came with it


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • marcushdjdjs
    marcushdjdjs Member Posts: 60 Troubleshooter
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    Ok thanks will try it
  • xapim
    xapim ACE Posts: 7,257 Pathfinder
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    Let us know how did you got on with it :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • marcushdjdjs
    marcushdjdjs Member Posts: 60 Troubleshooter
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    I did not factory reset my laptop but I went to my vendor he said that the fan speed  is normal for the triton 500 however it’s little brother Helios 300 does not have this problem but it really overheats for the Helios 300 by the way he said even if I factory reset the laptop the apps comes with the Acer laptop will not come back because I already make a clean refresh even I reset it will still be the same so yeah however I just want to check if it is really normal cuz he said gaming laptop always like that whereby the fan will spin extra fast compare to a regular laptop in order to keep up with the temp of cpu
  • JackE
    JackE ACE Posts: 44,549 Trailblazer
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    >>>he said even if I factory reset the laptop the apps comes with the Acer laptop will not come back because I already make a clean refresh >>>

    This is not true unless you tried to install the Microsoft generic version of Win10 from a USB stick. Did you try to do this? Jack E/NJ

    Jack E/NJ

  • marcushdjdjs
    marcushdjdjs Member Posts: 60 Troubleshooter
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    No I did not i just make a clean refresh thats all and I reinstall the windows 10 from the laptop itself
  • JackE
    JackE ACE Posts: 44,549 Trailblazer
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    Then all the factory-installed ACER apps should be there. Jack E/NJ

    Jack E/NJ

  • marcushdjdjs
    marcushdjdjs Member Posts: 60 Troubleshooter
    edited May 2019
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    Nvm lets forget about the reset and also the clean refresh issue. Right now I am more concern about the fan noise keep spinning like jet noise  for no reason even during normal installation of the application such as microsoft office and maybe programming editor such as netbeans therfore, I still dont know whether is it normal or not cuz this is the first time for me to owning a gaming laptop, the fan also spin very fast even during windows update so is it normal?

  • JackE
    JackE ACE Posts: 44,549 Trailblazer
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    Yes normal. You are not satisfied with this model so you should try to return it now for a refund or exchange it for another laptop model. Jack E/NJ

    Jack E/NJ

  • Ridermoon
    Ridermoon Member Posts: 3 New User
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    @marcushdjdjs im afraid its because i7 9750h ? Where did u buy this laptop ? Challenger bugis junction ? 

  • marcushdjdjs
    marcushdjdjs Member Posts: 60 Troubleshooter
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    mine is the i5 version
  • Ridermoon
    Ridermoon Member Posts: 3 New User
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    mine is the i5 version
    mine is the i5 version
    Well i have a similar problem for u but maybe because im not uninstall bloatware from acer and install antivirus mcafee.. even when im playing Apex my cpu max up to 99c 
    With setting auto fan andnot using throttlestop because i dont have experiences. If only someone upload video using triton 500... im still afraid predator sense will interupt throttlestop.
    my fps pretty normal for 2060 laptop with bios 1.05