next@acer 2020

My D:/ drive went missing nitro 5

93greeny93greeny Member Posts: 97

Tinkerer

edited January 2019 in Nitro and Aspire Gaming
After updating intel rapid storage technology my D drive dissapear i cannot do anything i search it,not there,look up tutorial, still does not work.I am using my nitro 5 right now but is there any way to help me to get my D drive back.

Best Answers

  • JackEJackE Posts: 21,986 Trailblazer
    Accepted Answer
    Looks like it was a RAID drive. What a waste. Jack E/NJ
    Jack E/NJ
  • egydiocoelhoegydiocoelho Posts: 55,561 Trailblazer
    Accepted Answer
    Great! Me and colleague JackE help you! Accept my answer and colleague JackE to put the topic as resolved and so that other users can see the solution!
«13456710

FAQ & Answers

  • JackEJackE ACE Posts: 21,986 Trailblazer
    What problem were you having with the previous irst version? Jack E/NJ
    Jack E/NJ
  • 93greeny93greeny Member Posts: 97

    Tinkerer

    idk but maybe 15.9.0.1015 and than updated to 16.8.0.1000
  • 93greeny93greeny Member Posts: 97

    Tinkerer

    ok um it was fine for 15.9.0.1015 i think but the new version made it dissapear and idk how to get it back
  • JackEJackE ACE Posts: 21,986 Trailblazer
    Did you get the update from the Intel or ACER site? If Intel generic version, go here to try the ACER-flavored version https://www.acer.com/ac/en/US/content/drivers  Jack E/NJ


    Jack E/NJ
  • 93greeny93greeny Member Posts: 97

    Tinkerer

    so i  install the prefered version for my com but after i install it,but
    it still not there
  • JackEJackE ACE Posts: 21,986 Trailblazer
    Please post exact link that you used to download. Jack E/NJ
    Jack E/NJ
  • 93greeny93greeny Member Posts: 97

    Tinkerer

    my com is the NITRO AN515-52
  • 93greeny93greeny Member Posts: 97

    Tinkerer

    here is where i got it
  • JackEJackE ACE Posts: 21,986 Trailblazer
    Uninstall the driver. Don't try to manually re-install anything. Reboot. Let Windows auto detect and re-install the driver it wants. Jack E/NJ
    Jack E/NJ
  • 93greeny93greeny Member Posts: 97

    Tinkerer

    wait so uninstall which driver? the want i just installed or another one
  • JackEJackE ACE Posts: 21,986 Trailblazer
    Do you have more than one irst driver installed on there right now? Uninstall all the irst drivers. Jack E/NJ
    Jack E/NJ
  • 93greeny93greeny Member Posts: 97

    Tinkerer

    i first delete the old one and intall that one but still nothing

  • JackEJackE ACE Posts: 21,986 Trailblazer
    >>>i first delete the old one and intall that one but still nothing>>>

    Delete old one again. Do NOT try to install it or anything else again. Then only reboot Windows. Jack E/NJ
    Jack E/NJ
  • 93greeny93greeny Member Posts: 97

    Tinkerer

    ok i will do that that but what u mean but reboot windows just restarting oh something esle
  • JackEJackE ACE Posts: 21,986 Trailblazer
    (1) Delete old IRST driver.
    (2) Do NOT install any IRST driver
    (3) Reboot Windows

    Jack E/NJ
    Jack E/NJ
  • 93greeny93greeny Member Posts: 97

    Tinkerer

    1 is done and so is 2 but 3 is not i think i reboot that mean i restarted my computer but it still not there it is hiding or something
  • JackEJackE ACE Posts: 21,986 Trailblazer
    (1) Turn machine off
    (2) Turn machine on and immediately start tapping the F2 key to enter the BIOS menu.
    (3) Do you see D drive listed in the Information Tab? It should be listed as HDD1.

    Jack E/NJ
    Jack E/NJ
  • 93greeny93greeny Member Posts: 97

    Tinkerer

    i saw it what next?
  • JackEJackE ACE Posts: 21,986 Trailblazer
    Can you also see the D drive in File Explorer? Jack E/NJ
    Jack E/NJ
  • 93greeny93greeny Member Posts: 97

    Tinkerer

    nope i do not see anything on file
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