next@acer 2020

My D:/ drive went missing nitro 5

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FAQ & Answers

  • JackEJackE ACE Posts: 21,999 Trailblazer
    Press WINkey+Rkey. Enter 'diskmgmt.msc'. Do you see the D drive now? Jack E/NJ
    Jack E/NJ
  • 93greeny93greeny Member Posts: 97

    Tinkerer

    well so far still cannot find the way to fix it
  • JackEJackE ACE Posts: 21,999 Trailblazer
    diskmgmt.msc doesn't see the D drive? Jack E/NJ
    Jack E/NJ
  • JackEJackE ACE Posts: 21,999 Trailblazer
    Did you make any changes to the BIOS menu or firmware? Jack E/NJ
    Jack E/NJ
  • 93greeny93greeny Member Posts: 97

    Tinkerer

    well anyone esle want to help? since it been 2 days i guess...
  • JackEJackE ACE Posts: 21,999 Trailblazer
    Please answer my questions? Jack E/NJ
    Jack E/NJ
  • 93greeny93greeny Member Posts: 97

    Tinkerer

    omg never mind im sorry the comment crash and i cannot see your newer ones :persevere:
  • 93greeny93greeny Member Posts: 97

    Tinkerer

    ok im have check diskmgmt.msc i only see (Disk 0 partition 1),C drive and revovery drive
  • JackEJackE ACE Posts: 21,999 Trailblazer
    Open Command Prompt. Enter 'diskpart'. The DISKPART> prompt should appear. Enter 'list disk' at the DISKPART> prompt. How many disks does it list? Jack E/NJ 
    Jack E/NJ
  • 93greeny93greeny Member Posts: 97

    Tinkerer

    it only say disk 0
  • JackEJackE ACE Posts: 21,999 Trailblazer
    Please post a screenshot of the BIOS Information Tab. Jack E/NJ
    Jack E/NJ
  • 93greeny93greeny Member Posts: 97

    Tinkerer

    here it is right now
  • JackEJackE ACE Posts: 21,999 Trailblazer
    No. I mean the BIOS menu Information Tab. You've got to reboot, then tap F2 key to enter BIOS menu. Jack E/NJ
    Jack E/NJ
  • 93greeny93greeny Member Posts: 97

    Tinkerer

    edited January 2019
    here my BIOS so far

    [Post edited to remove inappropriate or personal content -Acer-Harvey]
  • JackEJackE ACE Posts: 21,999 Trailblazer
    OK. Now I need to see a screenshot of diskmgmt.msc. Jack E/NJ
    Jack E/NJ
  • 93greeny93greeny Member Posts: 97

    Tinkerer

    here it is 
  • JackEJackE ACE Posts: 21,999 Trailblazer
    Your 2.5" Western Digital drive does not seem to be working. I'm not sure how it's being detected by the BIOS. Shut the machine off. Disconnect the charger. Open the HDD door on the bottom and re-seat the 2.5" drive a few times to clean the contacts. You are also very little space left on the m.2 SSD system card. Jack E/NJ
    Jack E/NJ
  • 93greeny93greeny Member Posts: 97

    Tinkerer

    so you are saying shut down than remove my charger open the HDD again and than put back the 2.5 drive over and over again
  • JackEJackE ACE Posts: 21,999 Trailblazer
    Yes. But before you do, I'd like to know what options are available in the BIOS Main tab under the SATA Mode heading. Jack E/NJ
    Jack E/NJ
  • 93greeny93greeny Member Posts: 97

    Tinkerer


    ok sorry for not saying anything for a bit here it is
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