Predator Helios 500 random Freezing

By the way, the way I chose to solve the problem was by actually doing a Fresh Start of Windows, which you can find by searching Settings. That reinstalls Windows without ANY of the Acer-provided software. You can then choose what to reinstall. I recommend having a copy of the Killer drivers downloaded just in case Windows comes up without those for some reason; otherwise you'll have trouble getting on the network! 

I have not re-installed PredatorSense, and for the most part, I'm not missing it, yet. Once I see here on the forums that the interaction between PS and Windows 10 has been fully dealt with, I probably will reinstall it.

Are you overclocking or undervolting or any other such tricks?

I updated my helios 500 to newest 1803 recently and old problems are fixed (at least for me, and i still have killer notworking disabled) so i dont think predator sense is a problem.

If i were you i would try aus logics registry cleaner, can potentially help if problem is registry-releated.

G'day,

Just wondering if anyone ever found a fix for this?  I've had pretty much the same issue.  Had freezing/crashing issues since I first bought the ***** thing.  Was originally an issue with Predator Sense' memory leak, and uninstalling it fixed the issue.  But later, the freezing/crashing started happening again, every few hours, then progressively got worse - every hour, every half hour, now it's every few minutes.  I'm expecting it to crash while I write this message. 

I've done a fresh re-install of windows, including removing all files on my PC, and even with a fresh boot it continues freezing every randomly, sometimes after a minute or two, sometimes after up to an hour.  

At no point has it mattered what I've been doing with the machine - browsing, gaming, or just idling.  

All drivers, etc. are up to date.

Predator sense no longer appears to be causing an issue, but likewise it now freezes whether Predator Sense is on the machine or not.

I've been keeping an eye on things when it's crashing, suspecting some likely issues but memory's been at 20%, CPU/etc. similarly low, temp. at 50C, no obvious issues with anything.  At all.  

Just the most expensive lemon I've ever bought.  

I was doubtful that this was the issue because, as mentioned, my memory use is only showing 20% when the computer freezes.  But I figured it couldn't hurt and tried it anyway.  However, when I checked, all three of those boxes were already showing "take no action". I do appreciate you trying to help though, particularly if that has caused issued for others.

Any  other suggestions?

Yes, BIOS and all drivers were up to date.  I had a bit of a win this morning (sort of).  One of the times it froze, I received a BSOD displaying the WHEA Uncorrectable Error.  Long story short, it's gotta be a hardware issue, so I took it back to the shop to fix under warranty

Thanks for your help mate, appreciated. 

I wasn't overclocking, undervolting, or doing any of those other things at any point.... And was running it with a fresh install exactly the way it came out of the box when I got the error.

I wasn't even aware it had a built-in undervolt.  It seems unlikely that only my machine would be affected by a built-in feature but I've been around computers long enough to know that anything's possible.  When I get my machine back, I'll let you know what they found.