The Touchpad has stopped working usb mouse does work. How can I restore function?

Lesnet
Lesnet Member Posts: 1 New User
edited February 11 in Aspire Laptops

what can I do to restore function?

Answers

  • Puraw
    Puraw ACE, Member Posts: 16,704 Trailblazer

    Hi, press the F10 or Fn + F10 keys, if still o Touchpad open Device Manager and uninstall 12C HID device in Human Interface Devices and just reboot. Don't install any Touchpad drivers.

  • Sharanji
    Sharanji ACE Posts: 5,230 Pathfinder

    What is the full model number of your laptop?

    Sometimes, the touchpad might be accidentally disabled. You can usually toggle it on or off by pressing the 

    Fn + F7 keys (or another function key with a touchpad icon).

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊

  • Diya1811
    Diya1811 Ally Posts: 666

    @Lesnet

    Kindly check the below link :

    Touchpad troubleshooting - Acer Community

    Click on "Yes" if it answers your question or Click on "Like" if you find my answer useful

  • waterhorse
    waterhorse Member Posts: 7 New User
    1. I haven't seen where to click on "Yes" or "No."
    2. I don't see a touchpad icon on my Aspire 315-23PT-R4U2 .
  • Axxo
    Axxo Member, Ally Posts: 1,717

    If your cursor will not move or your touchpad is not working at all:-

    1. Remove connected devices - Remove all devices that are connected to the system except for the power cord. This includes external keyboard, mouse, flash drives, hard drives and other peripherals.
    2. Enable/disable your touchpad - Many systems allow you to turn the touchpad On or Off by pressing a key combination. On most models it is FN + F7 or FN + F2, but could also be a different function key. The touchpad function key will be labeled with one of the images below. disable touchpad icons.png
    3. Restart your computer - Restarting your system may help your touchpad start responding again.
    4. Reset BIOS or UEFI to default settings - Some systems have touchpad settings in the BIOS/UEFI.
    5. Reinstall touchpad drivers - Missing or incorrect drivers may cause your touchpad to not work properly. You can try downloading and installing the latest driver from our Acer Drivers and Manuals page. You may need to attach an external mouse to complete this process.
    6. Restore Windows- Newer versions of Windows allow you to restore your operating system without losing your personal data. Make sure you select the option to Keep my files.

    If you can move your cursor but are having problems with cursor speed, erratic behavior or tapping and clicking:

    1. Adjust touchpad sensitivity - If your cursor is moving too fast or too slow, you can try changing your touchpad sensitivity.
    2. Disable tap to click - Accidentally making contact with the touchpad when typing can cause the cursor to jump around or leave the window.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.