Aspire 5 A515-54G New Aspire 5 touchpad not working

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Answers

  • s1283
    s1283 Member Posts: 4 New User

    Attempted to do a reset/restore. Did not help.

    decided to reinstall the original motherboard. Touchpad works flawlessly, and charger is no longer working again. Works fine as a desktop with the battery unplugged. Will start a return ticket for the motherboard

  • cbr46
    cbr46 Member Posts: 1 New User

    TOTALLY SHOCKED! After zapping the top of the keyboard with a large static discharge the touchpad stopped working. Thought I'd literally zapped it. Spent hours looking for the right touchpad parts and ran across this forum. Did the F7 "trick" and BAZINGA got my touchpad back! How the "zap" disabled the touchpad is a mystery. Just glad to have it back.

    I'm stoked

  • @s1283 Can you raise a new topic? What is the bios version?

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  • Mech_guy
    Mech_guy Member Posts: 2 New User
    edited July 9

    I had that problem twice.

    I have an Aspire 5, great piece, but I also had that problem with touchpad. Everything works fine then sudenly it stops working i figured out that the one who creates the problem is the mouse. If you use mouse constantly, let's say 3 4 days, the touchpad wil disable it self. I tried everthying, fn+f7 and other buttons, tried to find it in BIOS but isn't there, finding drivers and instaling.The way that i fixed that [Sensitive Content] bug is tha you go in DEVICE MANAGER find mouse then go to S2P something and uninstal it then restart laptop a you repeat that 2 or 3 times. Eventualy the device will fix it self and no it is not enough to do it onr time. Two or three times.

    I hope It works guys

    [Edited the thread to hide sensitive content]

  • mcolombatti
    mcolombatti Member Posts: 1 New User

    @oldEDSer Thanks mate! you saved me from spending a lot of money for trying to repair my laptop in a computer service

  • acmilan03c1
    acmilan03c1 Member Posts: 1 New User

    F11 for me (Acer Aspire 5 A515-57/Windows 10) - curiously, the same key activates and apparently deactivates the backlit keyboard. (Yet, the touchpad still works, no matter how many times you press it.)

  • PeterGH
    PeterGH Member Posts: 1 New User

    I actually managed it by pressing F10.

    The online manual was actually very helpful.

  • rchateau
    rchateau Member Posts: 1 New User

    Typing F7 worked for me. The settings menu does not tell of the touchpad is disabled in this case.