JackE said:

Sorry. Your model does not yet have ACER Win11 OEM updates as shown in this link. As mentioned in many other posts and the warning on the Microsoft update page saying congratulation on Win11, The fact is that, while your laptop may be able to install and run Win11, it doesn't mean Win11 will run 100% perfectly without problems.  In fact, Win10 still doesn't run perfectly without problems.   https://www.acer.com/ac/en/US/content/support-product/7766?b=1

JackE said:

>>>I made this night a system image. Could you please tell me how to get windows 10 with keeping ALL my apps and files?>>>

(1) Turn machine off  Then  turn it back on and immediately tap F2 to enter BIOS menu

(2) In the MAIN tab, make sure the F12 boot and D2D options are enabled

(3) Shut machine off again Then turn it back on and immediately press and hold ALT key while tappin F10 key

(4) If the Win11 installation didn't corrupt or change the hidden OEM recovery partition, a menu should appear to allow you to reset the Win10 system while trying to save your personal data and manual program installation

But before you make a decision to do this, you might want to wait for the possibllity that a future Win11 update will fix the problem with the interface. Meanwhile, you might want to try downloading and installing iobit's Driver Booster freeware driver tool to see if it might be able to pick up better Win11 drivers online right now.

JackE said:

>>>I made this night a system image. Could you please tell me how to get windows 10 with keeping ALL my apps and files?>>>

(1) Turn machine off  Then  turn it back on and immediately tap F2 to enter BIOS menu

(2) In the MAIN tab, make sure the F12 boot and D2D options are enabled

(3) Shut machine off again Then turn it back on and immediately press and hold ALT key while tappin F10 key

(4) If the Win11 installation didn't corrupt or change the hidden OEM recovery partition, a menu should appear to allow you to reset the Win10 system while trying to save your personal data and manual program installation

But before you make a decision to do this, you might want to wait for the possibllity that a future Win11 update will fix the problem with the interface. Meanwhile, you might want to try downloading and installing iobit's Driver Booster freeware driver tool to see if it might be able to pick up better Win11 drivers online right now.

prunemaster said:

In Windows 10 you can right-clock the Windows (start-menu) button and get a bus ticket to Device Manager there.

Elsewise mister Device Manager can be found in the Control Panel of all things in this universe.

goodness, if you've not ever traveled to Device Manager Land, it's a whole new world.
like an arcade.
you never know what you might find there.

prunemaster said:

You could investigate mister Audient, or maybe other Audio-looking things.
yellow exclamation bang signs ("!") are real attention-getters.
and besides that, since it is USB-C audio-interface,
you could click on it to turn it blue, then above in the "View" tab, choose "Devices by connection" to see how it's hooked up to USB.
it would be so much fun.

prunemaster said:

do you see "Audio input and output" ?
maybe mister Audient is there.
give that a double-click and see if he comes to the door.

JackE said:

If you must have this interface right now, then I suggest resetting to factory-installed OEM Win10 from the hidden ACER recovery partition.. The more times you re-install Win11 and try to force it to work correctly --- despite the Microsoft warning that it may not --- the more likely this hidden partition will become inaccessible.