JackE said:

First try pressing and holding the power button for about 10 seconds. Let go. Then momentarily press it again try to turn it back on.

If no joy, look at the bottom case. See if you can find a pinhole with a battery symbol next to it. Gently press a paperclip into the pinhole for about 30 seconds to disconnect the battery. Let the thing rest for about 15 mins. Then try to turn it back on again.

If still no joy, your Mom simply got a lemon, not a POS or a cutting board. Return it to the vendor/seller for a refund or exchange ASAP.

Jack E/NJ 

THIS DID THE TRICK, 30 seconds pressing through the pinhole was necessary, less did not work.   Thank you so much, saved me! I am out in the boonies where getting a computer fixed is a bit of a problem. My ACER swift has had this problem before, not sure how I got around it last time.   I am no computer person but usually I am able to research the problem and find an answer, people like you Jack E/NJ are lifesavers!

My laptop stopped working after almost one year using it, warranty won't work because it has a crack on the back panel ,which happened when I traveled long time ago but since then I was using it with no problems, this week suddenly it stopped to work😨🥺 it won't turn on and the lights when I charge it, also doesn't work does anyone can know where I can fix it even for some $

I have the same problem. The laptop turns on, but the s reen stays black. I can connect it to an hdmi cable and then the display is shown on the projector only. I've tried to duplicate the screen and it still does work on the laptop. I had this same problem about 5 months ago ND had to send it to Acer for repairs. It came back working, but now I have the same problem. I bought the laptop 12 1/2 months ago. Am I out of warranty or does the warranty reset itself? I'm in the middle of writing my masters thesis and I need a laptop

sir,when ever i want to turn on my swift3 marvel laptop(red),its not getting turn on immediately .to turn it on i have to press so many times.and it is time taking tooo...so please suggest to fix this problem permanently.

Hi saibharath,

Try to do power drain,

1. Shutdown the unit.
2. Unplug the cables connected to the unit.
3. At bottom of the unit there will be a small tiny pin hole with a battery symbol close to it. Take a pin or a paper clip insert into it you feels like pressing a button hold it for 20-30 seconds. ​

I have an Acer Swift 3 SF314-57.  I bought it a little over a month ago from Staples.  It I started using it at the end of August.  It worked great for a week and then did this whole won't turn on thing.  I followed the instructions and the battery pinhole reset button worked.  Then after another week, the same thing and have to use the pinhole.  Staples wouldn't take it back because it was over 2 weeks and I didn't buy their warranty - that is b.s. to me.  So I went to Acer.  Told them the problem they told me to send it in.  Of course I wanted to make sure I took everything off of it and therefore had to reset the pinhole to do so.  I sent it to them with an explanation that I had reset it and that it keeps doing this.  They send it back and said they checked everything and it kept turning on and all systems and tests are passing.  Of course this happens after about a week each time and they didn't have it for a week.  So sure enough it is doing it again.  Is this what I have to live with for a brand new computer - to keep having to reset it every week when it stops turning on?  This is ridiculous - what a piece of *****!

Thanks JackE - I will let you know if it works.  Sometimes it takes a couple of days for it to happen.  And just did again this evening when I came back from being away and had to do the pinhole thing again for the second time.  So won't know for a day or two I guess.