Acer Aspire Switch 10E SW3-013 How to do a clean install from a USB disk drive

13

Answers

  • In fact, this model comes with a 32gb emmc drive. Is windows really not booting from the emmc drive? If not, try installing to the emmc drive.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
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  • ZeTo
    ZeTo Member Posts: 38 Troubleshooter
    Yes Windows don-t boot at all. the emmc drive is that with 28.5 GB_

  • Have you tried using the recovery options that are included with usb stick? Or you can simply delete all emmc partitions and try to reinstall windows. But that will erase acer erecovery.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • ZeTo
    ZeTo Member Posts: 38 Troubleshooter
    Yes. I've tried to repair the Windows installation but with no success. Normal thing for that Windows tool. I would like to know if it's possible to find the original ACER installation software before I try anything else. Even if it's a paid tool... Do you know anything about that?
  • The problem is that I don’t know if ERECOVERY is sold in the Acer store in South Africa
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • ZeTo
    ZeTo Member Posts: 38 Troubleshooter
    But the ERECOVERY is what I need is that correct? I can try to find it in another store/country no?
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,332 Trailblazer
    Answer ✓
    As I told you before, you can install the microsoft iso. To do this, simply delete the emmc partitions and install windows again. The problem is that this procedure will erase erecovery, which for some reason has been damaged.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • ZeTo
    ZeTo Member Posts: 38 Troubleshooter
    I just don't understand why it's not allowed to format, the drive 1. 
  • Why is it an external hdd. You can install windows on an external hard drive, but you will need to use another computer:
    You can also check if your motherboard has a SATA 3 port to add an HDD or even a 2.5 "SSD.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • ZeTo
    ZeTo Member Posts: 38 Troubleshooter
    I tryed and its impossible to create anything in that suspicious 500 GB disk 1. It Looks that the drive is corrupted. I-m going to delete the emmc partitions and install there the windows 10. Will keep you posted.


  • ZeTo
    ZeTo Member Posts: 38 Troubleshooter
    Hi,  egydiocoelho hope everything's alright.

    Just to inform You and anybody else with the same issue that the problem is solved. 

    I've deleted all the emmc's and clean installed Windows 10 Home 32 Bit (I choose the 32 Bit version because I think that 2 GB of RAM are not the best scenario to run a 64 Bit Win 10 Version. But It will run also.) on that drive.
    After installation I updated the windows and installed the Office 2019 pack.

    I noted that the Sound was not working so I went to download the Platform Drives from 
    https://www.acer.com/ac/pt/PT/content/support-product/5931?b=1&pn=NT.MX2EB.007  (link to my Notebook) and installed the packet.

    The machine is running perfectly well now.

    Thank you for your guidance.

    Best Regards,

    Zé Tomaz
  • You're welcome, my friend. I also suggest that you check that your model has the sata port 3 and add a 2.5 "ssd with more storage capacity.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • billsey
    billsey ACE Posts: 34,594 Trailblazer
    Another option for extra storage on these tablets is the SD card slot. It's a lot handier than lugging an external USB drive along.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • ZeTo
    ZeTo Member Posts: 38 Troubleshooter
    This model have a 500 GB internal HDD under the Keyboard. Yesterday I formatted it and CrystalDiskinfo tells me that it is Ok. The USB port at the right side  is black, so it is a 2.0 one. Then there is a Micro USB, OTG port in the Tablet(monitor) and a Miro SD card slot... My problem is not the storage capacity. Its the limited amount of space it has to install software. With Windows, office, only Word, Excel and PowerPoint, VLC and Chrome installed, I've now only 12 Gb of space available for more programs.

    Thank you again for all the support and opinions regarding the issue. I will definitely like to know what happened to  BIOS get corrupted. This machine is not mine....must probably misuse... will never know. But I've noticed that there are a lot of people with the same problem and there is not an clear tutorial to solve the problem.  Hope this case can serve like one kind of tutorial.
  • billsey
    billsey ACE Posts: 34,594 Trailblazer
    So you should be looking at where your space is being used, if you have user data that's eating up the C: drive you can likely offload a lot of that to an SD card. The nice thing about using the SD card is that it's still there when in tablet mode with the keyboard disconnected.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • ZeTo
    ZeTo Member Posts: 38 Troubleshooter
    The C drive is being used for essential programs installation. It only have:
    a) Windows 10 Home 32 Bit
    b) Microsoft Office 2019 (only Word, Excel and PowerPoint) installed - I've removed all the bloatware that Windows unfortunately brings across. It's very easy. I can explain how to do it.
    c) VLC
    d)Winrar

    Nothing more.
  • billsey
    billsey ACE Posts: 34,594 Trailblazer
    The C drive also has your temporary internet files, downloaded updates and a whole lot more that are hidden from the typical user. These are often the biggest storage hogs and they tend to fluctuate a bunch more than the program files. It can be tough to keep that minimized, but frequent Disk Cleanup helps. If you have Office, you likely have data file in your Documents folder. It's pretty easy to always store those on a different drive instead of using the system drive. The same goes for pictures, music and videos.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • ZeTo
    ZeTo Member Posts: 38 Troubleshooter
    Hi, thanks for your tip but I use to Debloat and trim my Windows installations. I really use all the available space and resources from my machines. Follow the link below and find how I use to fine tune my PC s.

    https://www.christitus.com/clean-up-windows-10/

    Best regards
  • Gamaliel14
    Gamaliel14 Member Posts: 3 New User
    ZeTo said:
    Hi,  egydiocoelho hope everything's alright.

    Just to inform You and anybody else with the same issue that the problem is solved. 

    I've deleted all the emmc's and clean installed Windows 10 Home 32 Bit (I choose the 32 Bit version because I think that 2 GB of RAM are not the best scenario to run a 64 Bit Win 10 Version. But It will run also.) on that drive.
    After installation I updated the windows and installed the Office 2019 pack.

    I noted that the Sound was not working so I went to download the Platform Drives from https://www.acer.com/ac/pt/PT/content/support-product/5931?b=1&pn=NT.MX2EB.007  (link to my Notebook) and installed the packet.

    The machine is running perfectly well now.

    Thank you for your guidance.

    Best Regards,

    Zé Tomaz
    Hi, i have same problem, can u help me to solve it please?? How can i delete emmc??
  • billsey
    billsey ACE Posts: 34,594 Trailblazer
    When you get to the point in the Windows install where it asks you where to do the install, you can manually delete all partitions on the drive, then select the whole disk's unallocated space for the install. The installer will then create all needed partitions and give you the largest C: drive possible with your system.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.