William_mk2 Pathfinder

@LeonFerner After logging in to computer Hold the windows key and press pause break once using keyboard. It will show system properties window. It will show you the amount of memory present on computer Try windows + r - on run window - type msinfo32 It will show specification of computer I would like to provide some…

@@Zoern Try windows x go to device manager expand display adapter right click on display driver - uninstall Restart the computer It should work fine.. If it is still not working Uninstall the display adapter from device manager Don’t restart the computer. Go to support.acer.com chose your country type snid or chose your…

@Zoern Sometimes a simple system restore will fix the issue.. Try windows x click on power shell admin or command prompt admin type rstrui chose an earlier date on which your computer was working fine click on next, finish, yes It will restore your computer to an earlier date if you get an message - system restore not…

@GoldenBen While turning on the computer, tap f2. It will go to bios. Press f9 once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear. Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows. It might…

@GoldenBen It looks like a hardware issue. If your laptop is in warranty you can contact the warranty dept. Go to the website support.acer.com - chose your country. On the new page - scroll down - click on "contact support". Scroll down. You can find the phone no to contact the warranty dept. If it is out of warranty,…

@Comero Since you reinstall windows you might have to install the driver. Try windows x go to device manager expand network adapter Right click on wifi adapter, wired driver - uninstall restart the computer. If it is still not working properly Go to website - support.acer.com chose your country type the snid or chose the…

@tban1988 If your laptop is in warranty you can contact the warranty dept. Go to the website support.acer.com - chose your country. On the new page - scroll down - click on "contact support". Scroll down. You can find the phone no to contact the warranty dept. If it is out of warranty, please contact local store or Go to…

@Megatron027 You can even try refresh and reset to improve performance Try windows + r - run - type systemreset It will show you keep my files, remove everything You can try keep my files first and check the performance. It will remove all the apps. You can try remove everything to reinstall windows. It will wipe out all…

@Kimelle While turning on the computer, tap f2. It will go to bios. Press f9 once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear. Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows. It might also…

@Tikiyum I would like to provide some additional info which will really help you. Kindly go through the details given below. The info provided below will be very helpful to get the current memory and ssd details of your computer and the options to upgrade it. Please visit the website given below. There is an option to…

@cakgo1530 I would like to provide some additional info which will really help you. Kindly go through the details given below. The info provided below will be very helpful to get the current memory and ssd details of your computer and the options to upgrade it. Please visit the website given below. There is an option to…

@sharkwarp_34 it looks like a hardware issue. If your laptop is in warranty you can contact the warranty dept. Go to the website support.acer.com - chose your country. On the new page - scroll down - click on "contact support". Scroll down. You can find the phone no to contact the warranty dept. If it is out of warranty,…

@metalcrazy36 Kindly go through the details from links given below https://learn.microsoft.com/en-us/previous-versions/windows/it-pro/windows-10/security/threat-protection/auditing/basic-audit-system-events https://kb.blackbaud.com/knowledgebase/Article/75433

@@Matthijs Try windows + x - device manager expand keyboard uninstall the driver restart the computer and check Try windows + r - on run type systemreset reinstall windows and check If it is still not working it is a hardware issue As a temporary solution , you can use external usb keyboard.

@GO2GOP I would like to provide some additional info which will really help you. Kindly go through the details given below. The info provided below will be very helpful to get the current memory and ssd details of your computer and the options to upgrade it. Please visit the website given below. There is an option to…

@prestonbell10000 I hope everything is working fine now. Any issues please revert back.

@Stalknamannen Try windows + x Go to device manager - expand battery uninstall all the items below battery. restart the computer. It might also be the issue with battery, charger or power outlet. Try to use the charger in a different room on a different power outlet. Try to bypass the surge protector and connect it…

@prestonbell10000 Hold the shift key which is above ctrl key on the left corner of keyboard click on the Power button at the bottom right of that screen and Restart It will go to chose an option, continue, troubleshoot chose keep my files - it will asked you to click on user account - type the password. It will be in…

@hai885168 Turn off the computer. Tap alt + f10 while turning on the computer. It will show you chose an option , continue, troubleshoot. Please go to troubleshoot, advanced options, system restore. Please restore your computer to an earlier date on which it was working fine. If it is still not working. Turn off the…

@prestonbell10000 You will see sign on options - You can chose between pin and password to login