Mr_Helper Troubleshooter

Hi, We would suggest contacting technical support in your region for further assistance with this issue. Acer Service and Support

Hi, We would suggest contacting technical support in your region for further assistance with this issue. Acer Service and Support

Hi? Tell me please why you want to update the BIOS ?

Hi, Is there an error message ? If yes please write for us

Hi, Enter to the BIOS and tell me if the same issue persists or not

Hi May be you should update your driver Update your drivers easily from the official site ...

Hi, Update the webcam driver Update your drivers easily from the official site ...

Hi, Do you have hability to get in the BIOS ?? I would suggest to run Safe Mode and check if you experience the same issue. Please follow the steps below to start the computer in Safe Mode : 1 Power off the computer. 2 Restart the computer, tap F8 on Acer logo screen about 3 times. 3 This will take you to ‘Windows Advanced…

Hi, You should reprogram your bios We would suggest contacting technical support in your region for further assistance with this issue. Acer Service and Support

Hi, Try wiyh another external monitor

Hi, May be problem of RAM.

Hi, Verify in the BIOS (setup) that all wireless services are working

We would suggest contacting technical support in your region for further assistance with this issue. Acer Service and Support

Hi, If it happens again do this ; * I would suggest you to drain the residual power from the laptop:* Disconnect any external peripherals (flash drives, printers, external hard drives) from the computer * Then remove the adapter * Remove the battery * Press and hold the power button for 10 seconds * Reconnect the battery…

Hi, May be you should enter the password of the public Wi-Fi concerned

Hi, -Verify if the new RAMs that you want to install are the same or not, i mean the same frequency -Also clean the two slot with a brush me be problem of dust

So you don't prepared the USB key correctly,please verify

Hi, Clean your HDD's partitions and try the following : 1. In start menu press RUN or simply Press Win + R 2. Type ‘msconfig’ and press Enter 3. Choose startup tab 4. Uncheck programs that you won't load with windows startup 5. Click Apply then Ok 6. It will prompt you to restart 7. Changes will be saved once you will…

Is there a message or writing displayed in the screen ??

Hi, You can use the first one i mean 19V 1.6Amp/h 30W.The second one is danger for you laptop because the Amps is HIGHER. If you found another charger with the same features it will be better Hope helps you