Syed13149 Troubleshooter

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  • Glad I could help
  • Great! Please mark it as solution. Thanks
  • Hi there! You can visit this support page http://us.acer.com/ac/en/US/content/drivers You have various options available to search for your laptop like serial number etc. Otherwise, you can 'select your product from the list' as follows: Select Notebook under 'Group', select Aspire under 'Series' and finallly select Aspire…
  • Hi there! Please post your query in this forum as you will get better responses http://community.acer.com/t5/Desktops-Servers/ct-p/desktops I am sorry I could not help directly.....
  • Hi there! Can you give more details like date of purchase, ambient temperature where you stay, the kind of work you do on the laptop......etc? Install HWMONITOR and observe the cpu speeds and utilization as well as core temperatures and if possible send a screen shot of the HWMONITOR window. Few suggestions right now would…
  • Hi there! The problem is with the RAM size. The laptop ships with only 2GB RAM which is very insuficient for 'intensive' multi tasking or the way you use it. On the bright side, the RAM can be upgraded to a maximum of 8GB which I suggest you get it done!
  • Hi there! I am using it as I type
  • Hi there! So, obviously your battery actually drains out at 30% as reported. I suggest you overcharge the battery and keep it plugged in while you use the laptop for a good while. While you use the laptop on A/C, monitor battery health or status with this application HWMONITOR. See the wear level of the battery. Then start…
  • Hi there! I am sorry I am unable to advice you directly but I suggest you post this query in this forum http://community.acer.com/t5/Windows-Phones/bd-p/mobile-windows I hope you will get a better response for the issue.............
  • Hi there! I searched through acer laptops and found one interesting fact. Only laptops shipped with a Full HD screen have Acer ComfyView technology. This technology uses matte finish and gives a comfortable viewing and all the benefits of a matte finish. In other words, this technology sounds familiar with Anti-glare that…
  • Hi there! First watch this video and remember these steps https://www.youtube.com/watch?v=ZsSlthB5pC8 I am assuming you have windows 7 installed You will have to make the installation of windows 7 from the boot menu itself. You need to change the boot order so that the computer asks to insert a cd/dvd before startup. If…
  • Hi there! I have found more options for you in the following link http://pcsupport.about.com/od/windows-8/a/open-advanced-startup-options-windows-8.htm and applies to both win 8 & 8.1
  • Hi there! When I read your post, I realized that a clean boot or a safe mode might help. I suggest you read the articles on them if you are not familiar. However, a legacy boot menu to enter a safe mode is unfortunately difficult in windows 8.1 as revealed in method 5 of the following article…
  • Hi there! Your problem is really not complex. You need to calibrate your laptop battery which means resetting the battery sensors so that they report correct battery level reading and prevent sudden surprises like the one you just experienced. I suggest you go through the following link…
  • Hi there! Did you try wearing earphones? I want you to give me all options so that I can better assess the situation...thanks
  • Hi there! Your laptop configuration can support windows 10 provided the OS is genuine as well. I also suggest you to keep updating via windows update and check if this service is working fine in the background.On a related note, this forum can help…
  • Hi there! Your laptop is certainly 'Windows 10 ready' as mentioned in the website: http://us.acer.com/ac/en/US/content/series/aspire-e You may also want to look into the following forum too: http://community.acer.com/t5/Windows-10/Welcome-to-the-Windows-10-forum-Start-here-first/m-p/366899#U366899 Regards
  • Hi there! So at this point, you really cannot proceed without opening the lower cover door of the laptop. What you are looking for online is a 'Service Manual' of the laptop before proceeding to reset supervisor password. Please proceed with EXTREME CAUTION as it is not advised for a user to attend to a service manual!!…
  • Hi there! Please see this link and read 'Method 2 of 3: Backdoor Password' as described http://www.wikihow.com/Break-a-BIOS-Password Also this is the site to generate backdoor password as mentioned in the above link http://bios-pw.org/ Hope this works! Dont forget to give a kudo and mark this as solution if this is…
  • Hi there! Can you please visit this link http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/headphones-not-recognized-audio-plays-through/7278db04-7fc2-4932-9145-7cf7c8ffdad4?auth=1 You may want to post more details relevant to the above link if the problem is not solved. I will get back to you then.…
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