Why am I not getting the 'Get Windows 10" app on my ES1-111M-C3CP?

michaelH
michaelH Member Posts: 2 New User

My other Windows 8.1 computers all have received the "Get Windows 10" app but my ES1-111M-C3CP (running the Windows 8.1 that it came with) has not recieved it. Why?

Answers

  • Syed13149
    Syed13149 Member Posts: 28 Troubleshooter

    Hi there!

    Your laptop configuration can support windows 10 provided the OS is genuine as well. I also suggest you to keep updating via windows update and check if this service is working fine in the background.On a related note, this forum can help http://community.acer.com/t5/Windows-10/Welcome-to-the-Windows-10-forum-Start-here-first/m-p/366899#U366899

  • michaelH
    michaelH Member Posts: 2 New User

    Thanks for your rapid answer, Syed. The Windows 8.1 is the one that came with the computer and I'm assuming is official - if it's not then Acer has some questions to answer! I am completely up to date with windows update and the computer's specification is adequate. I've read all the info from Microsoft - otherwise I wouldn't have posted this queation. Any other ideas?