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Windows 10: Use fingerprint reader to sign in
How do I setup the fingerprint reader on my Acer notebook? In addition to using an account password or PIN to sign in to Windows apps and services, you can also use the fingerprint reader to sign-in and unlock your Acer notebook. In order to use the fingerprint reader, you must first configure the fingerprint reader to…
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Flickering screen after logon in Windows
This article only applies to: Office 365 After logging on to Windows, you see your screen flicker. This looks like the background is continuously changing from your background image to black and back. SOLUTION This behaviour is caused by Office 365, build 16.0.7668.2066, which has been available between 25th and 30th of…
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Change the operating system language on Acer Windows 10 computers
How do I change the language on my Acer computer? Windows 10 allows you to download and install language packages to change the language of the operating system on your computer. Use the instructions below to change your language settings in Windows 10. * Click the Start menu and select Settings. * Select Time & Language.…
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How to change where Windows 10 saves files
How can I configure Windows to save files to the hard drive instead of the SSD? Windows 10 is configured by default to save files to the drive that the operating system is installed on. This can cause your drive to fill up with data and reduce the free space on that drive. Windows 10 allows you to change the locations of…
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Aspire TC-780 may not activate Windows Operating System
This article only applies to: Aspire TC-780 Some Aspire TC-780 desktops may have trouble activating Windows. If you receive an error with Windows activation, follow the procedure for Activating Windows by phone.
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Improve battery life in Windows 10
How can I make my battery last longer? You can use the battery saver feature in Windows 10 to see what applications are using battery power and change settings to improve battery run time. Adjusting Power Mode * Click on the battery icon in the Windows taskbar. * Move the Power Mode slider bar to your desired setting. *…
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New generation of Intel processors only support Windows 10
Why am I not able to load Windows 7 or Windows 8 on my computer? Computers that ship with new Intel® 7th generation (Kaby Lake) and later processors only support Windows 10. If your computer has one of these processors, you will be unable to install and run older versions of Microsoft Windows operating systems. If you are…
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No sound in Windows XP
Why Isn't The Sound Working In Windows XP? Please try the procedures below to see if they resolve your issue. Adjusting the volume with hotkeys: * Press the Fn key + the up arrow key. This will turn the volume level up. * Press the Fn key + the down arrow key to adjust volume levels down. Checking volume control for muted…
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Acer T232HL touch functionality does not work with Windows 10
Why is my T232HL touchscreen not working in Windows 10? Please connect your monitor to a PC with HDMI or VGA as well as USB cable to enable touch functionality in Windows 10.
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Windows 10 Mobile: How to change the default storage location
How can I configure my Windows smartphone to automatically save to my SD card? You can configure your phone to save apps, downloads, music, or pictures to your SD card instead of the internal memory on your phone. Use the steps below to change the default storage location. * Open the Settings menu on your phone. * Tap…