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Error: The ordinal 1 could not be located in the dynamic link library C:\Windows\System32\MSASN1.dll - Acer Community
<main> <article class="userContent"> <h3 data-id="how-can-i-fix-the-error-message-the-ordinal-1-could-not-be-located-in-the-dynamic-link-library-c-windows-system32-msasn1-dll">How can I fix the error message "The ordinal 1 could not be located in the dynamic link library C:\Windows\System32\MSASN1.dll?"</h3> <p>You may receive the error "The ordinal 1 could not be located in the dynamic link library" when you attempt to restore your system to factory settings after upgrading to Windows 10.<br>Use the following steps if you receive this error message:</p> <ol><li> Press and hold the <strong>Power button</strong> for 5 seconds to turn the computer completely off.</li> <li>Press the <strong>Power button</strong> to turn the computer back on. Your computer should boot to the previous version of your operating system.</li> </ol> Note: Acer has provided an update to resolve the problem via the Acer Care Center. Launch and select the <strong>Update tab</strong> to install the recommended updates.<br><meta content=""></meta> </article> </main>