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Acer International Travelers Warranty - Acer Community
<main> <article class="userContent"> <h3 data-id="international-travelers-warranty"><strong>International Travelers Warranty</strong></h3><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6029997/uploads/9HTHFB64YBER/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6029997/uploads/9HTHFB64YBER/image.png" alt="image.png" height="101" width="864" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><em>Enhanced General ITW Service Quality Standards</em></p><p>The enhanced International Travelers Warranty (ITW) is extended to products purchased from Acer or its authorized distributors, under the following conditions.</p><p><br></p><h3 data-id="eligible-models-%3A-acer-branded-notebooks-and-tablets"> <strong>Eligible models : Acer Branded Notebooks and Tablets</strong></h3><p><br></p><h3 data-id="scope%3A-the-itw-is-a-separate-program-from-the-local-warranty"> <strong>Scope: The ITW is a separate program from the local warranty</strong></h3><ul><li>ITW cannot be interchanged with the local warranty.</li><li>ITW does not apply in the country of purchase.</li><li>ITW is only applicable where there are ITW service locations.</li><li>To comply with Microsoft's licensing regulations, the ITW does not cover software-related issues. You are responsible for providing recovery and software backup discs if required.</li></ul><h3 data-id="qualified-claimant%3A-a-%22bona-fide-traveler%22"><strong>Qualified Claimant: A "bona fide traveler"</strong></h3><ul><li>Someone who is temporarily outside the territorial scope of the local warranty covering the respective product, without the intention of establishing a permanent residence.</li><li>Someone who possesses the original product sales invoice.</li></ul><p> <em>Acer's ITW Service Centers reserve the right to require proof to verify the traveler status of a claimant.</em></p><h3 data-id="standard-service-mode%3A-%22carry-in%22"><strong>Standard Service Mode: "Carry-In"</strong></h3><ul><li>You will shoulder shipping or transportation costs to bring the product to the service location.</li><li>Acer will shoulder shipping or transportation costs to return the product to you.</li></ul><h3 data-id="term%3A-one-year-from-the-date-of-purchase"><strong>Term: One year from the date of purchase</strong></h3><ul><li>You may be required to present a formal sales receipt showing the purchase date.</li></ul><h3 data-id="itw-service-center-locations"><strong>ITW Service Center Locations</strong></h3><ul><li>You should contact <a href="https://community.acer.com/en/kb/articles/15701-international-travelers-warranty-authorized-itw-service-locations" rel="nofollow noreferrer ugc">Acer Support</a> in your regions for assistance locating the nearest ITW Service Center.</li></ul><h2 data-id="itw-limitations">ITW Limitations</h2><ul><li>Please review the <a href="https://community.acer.com/en/kb/articles/15462-international-travelers-warranty-limitations" rel="nofollow noreferrer ugc">limitations for your ITW</a>.</li></ul> </article> </main>
