What is the Adobe promotion on Acer ConceptD PCs?
Promotion terms and eligibility
How long is the promotional offer valid for?
The three-month limited term subscription to Adobe Creative Cloud All Apps for Individuals is valid for users who purchase their eligible device and claim their Offer Voucher Code prior to October 31, 2021.
Which countries/regions are eligible for the promotion?
The Adobe Creative Cloud Offer is available in regions where Adobe makes the Creative Cloud for Individuals available to end users. For more information please refer to Adobe’s website at: https://www.adobe.com/content/dam/acom/en/products/creativecloud/cc/pdfs/cc-availability-matrix.pdf
Which Acer devices are eligible for the promotion?
All new ConceptD PCs purchased between June 1, 2019 and October 31, 2021.
If I purchased multiple promotion-eligible devices, can I redeem the same offer multiple times?
Yes, if a user is eligible to receive more than one Offer Voucher Code. Only one (1) Offer Voucher Code will be provided for each eligible ConceptD PC. In the event a user purchases multiple eligible devices and attempts to redeem multiple Offer Voucher Codes, Adobe or its fulfillment agent may request proof of purchase of the additional qualified devices. If the requested proof of purchase is not provided, Adobe or its fulfillment agent reserves the right not to link the user to the fulfillment page or terminate the subscription at any time.
If I already have an existing Adobe account do I need to create a new one to be eligible for this offer?
No, you may use an existing Adobe account to redeem the offer.
If I already have an existing Adobe Creative Cloud subscription am I still eligible for the promotion?
Yes, if you already have an existing subscription for Creative Cloud All Apps, an additional three months will be added to your current subscription. If you have another Creative Cloud subscription that is not for All Apps (such as for an individual app or the photography plan) then your complementary three-month subscription to Adobe Creative Cloud All Apps will run concurrently with that subscription.
If I am also eligible for another Creative Cloud All Apps offer, can I still redeem this one?
Yes, if you are eligible for the Offer then it can be redeemed in addition to any previously redeemed offers for Creative Cloud.
When is the last day to redeem my Offer Voucher Code?
Codes must be redeemed no later than the date stated under My Products when you receive the Offer Voucher Code.
Where can I find more information about Adobe Creative Cloud?
For more answers to frequently asked questions, please visit the Adobe Creative Cloud FAQ at: https://helpx.adobe.com/creative-cloud/faq.html#membership
Redeeming the promotion
How do I redeem the Adobe Creative Cloud All Apps, 3-Month Offer?
Customers who purchased a ConceptD PC are eligible for the offer. Simply register your device to receive a unique Offer Voucher Code for this exclusive offer. Use the instructions below to register your product to receive the free offer.
- Register your device at https://www.acer.com/ac/en/US/content/register-product. If your product was automatically registered when you started your device for the first-time, you may check out your product registration by logging into acer.com and checking out My Products directly.)
- Go to My Products to receive your Offer Voucher Code for your Adobe Creative Cloud 3-month subscription.
- Once you receive your Offer Voucher Code you may redeem it on Adobe’s Redemption Website at http://www.adobepartneroffer.com/GO
- Once you have redeemed the Offer Voucher Code from the Adobe Redemption Website you will be guided to create an Adobe account* (or sign into an existing account) and download the Creative Cloud apps.
When the promotion ends
What happens when the three-month subscription ends?
At the end of the three-month subscription term, users may continue to access Adobe Creative Cloud by purchasing a subscription at the current price. If you do not renew your subscription then it is considered cancelled. Please see Adobe’s website at: https://helpx.adobe.com/manage-account/using/cancel-subscription.html for more information.