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Error message "Your PIN is no longer available due to a change in the security settings on this device" - Acer Community
<main> <article class="userContent"> <h2 data-id="what-can-i-do-if-windows-gives-an-error-that-my-pin-is-not-available-due-to-a-change-in-security-settings"><em>What can I do if Windows gives an error that my PIN is not available due to a change in security settings?</em></h2><p>If you are unable to sign-in to your system using your PIN, we recommend you log in with your Windows password and reset your PIN. Use the instructions below to reset your PIN.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6029997/uploads/3GACRZIM17VP/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6029997/uploads/3GACRZIM17VP/image.png" alt="image.png"></img></a> </div> </div> <p><br></p><ol><li>Click <strong>Sign-in Options</strong> and click the <strong>Key icon</strong> to allow you to sign-in to your computer using your standard Windows password or Microsoft account password.</li><li>Click the <strong>Start menu</strong> and select <strong>Settings</strong>.</li><li>Click <strong>Sign-in Options</strong> and select <strong>Remove</strong>.</li><li>Click <strong>Remove</strong> again to confirm.</li><li>Restart your computer.</li><li>Sign-in to your computer using your standard Windows password or Microsoft account password.</li><li>Click the <strong>Start menu</strong> and select <strong>Settings</strong>.</li><li>Click <strong>Sign-in Options</strong>.</li><li>Scroll down to the PIN section and click <strong>Add</strong>.</li><li>Enter and confirm your new PIN, then click <strong>OK</strong>.</li></ol><p>If you do not have an option to sign in using your password, you will need to reset Windows to remove the old PIN. Make sure to use the option to "Keep my files". Use the steps below to reset Windows and remove your old PIN.</p><ol><li>Hold the <strong>Shift</strong> key and click the <strong>Power</strong> icon in the lower right corner.</li><li>Continue holding <strong>shift</strong> and select <strong>Restart</strong>.</li><li>Select <strong>Troubleshoot</strong>.</li><li>Choose <strong>Reset this PC</strong>.</li><li>Select the option <strong>Keep my files</strong>.</li><li>Follow the on-screen instructions to reset Windows. Once the reset is complete, you should now be able to login with your password.</li></ol><p></p><p><br></p><h2></h2> </article> </main>
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