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How to connect USB Type-C dock to your computer - Acer Community
<main> <article class="userContent"> <h3 data-id="why-am-i-unable-to-see-video-when-i-connect-my-usb-type-c-dock">Why am I unable to see video when I connect my USB Type-C dock?</h3> <p>You will need to connect your USB Type-C dock to a USB Type-C port that supports video output. These ports are generally labeled with one of the icons listed below.<br><br><img src="https://us.v-cdn.net/6029997/uploads/migrated/acer_final/51491/usb-c_video.png" alt="image" class="embedImage-img importedEmbed-img"></img><img src="https://us.v-cdn.net/6029997/uploads/migrated/acer_final/51491/thunderbolt.png" alt="image" class="embedImage-img importedEmbed-img"></img></p> <p>Use the following steps to to connect your USB Type-C dock to your notebook computer.</p> <ol><li>Make sure you have the latest firmware for the dock installed from the Visit the <a rel="nofollow" href="http://us.acer.com/ac/en/US/content/drivers">Drivers and Manuals section</a> of the Acer support website.</li> <li>Lay the dock horizontally on a flat surface.</li> <li>Plug in the AC adapter that was provided with the dock.</li> <li>Use the USB Type-C cable to connect your notebook to the dock. Make sure you connect to a USB-C port on the notebook that supports video output.</li> </ol><img src="https://us.v-cdn.net/6029997/uploads/migrated/acer_final/51491/dock.png" alt="image" class="embedImage-img importedEmbed-img"></img><p>Note: Some models like the SP714-51 and SF713-51 have multiple USB Type-C ports. If the USB-C port you are connected to does not work with the USB Type-C dock, try the another USB-C port or consult the user guide to confirm that video output is supported via USB-C.</p> <meta content="#Type C docking,#Acer USB Type C Dock,#Acer USB Type C Dock II"></meta> </article> </main>
