Acer Answers

How to connect USB Type-C dock to your computer

Why am I unable to see video when I connect my USB Type-C dock?

You will need to connect your USB Type-C dock to a USB Type-C port that supports video output. These ports are generally labeled with one of the icons listed below.

Use the following steps to to connect your USB Type-C dock to your notebook computer.

Make sure you have the latest firmware for the dock installed from the Visit the Drivers and Manuals section of the Acer support website.
Lay the dock horizontally on a flat surface.
Plug in the AC adapter that was provided with the dock.
Use the USB Type-C cable to connect your notebook to the dock. Make sure you connect to a USB-C port on the notebook that supports video output.

Note: Some models like the SP714-51 and SF713-51 have multiple USB Type-C ports. If the USB-C port you are connected to does not work with the USB Type-C dock, try the another USB-C port or consult the user guide to confirm that video output is supported via USB-C.

Swift Series Intel^® Evo™

Game Pass

Acer Corner

Gaming on Chromebook

Swift Series Intel® Evo™

Game Pass

Acer Corner

Gaming on Chromebook

Swift Series Intel^® Evo™