No bootable device acer aspire 3

Gamerjj
Gamerjj Member Posts: 21 Troubleshooter
Hi I have a aspire 3 and when I turn it on it says no bootable device
this happened yesterday
I was wondering if I could fix this
What I have tried:
unplugging the hard drive and plugging it back in
Changing the boot mode to legacy
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Answers

  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    I dont think it will boot in legacy. In the UEFI does it show any drives in the boot page? And is there an option for something like secure boot (it will need to be on)?
  • JackE
    JackE ACE Posts: 44,891 Trailblazer
    BIOS must be in UEFI mode. The HDD should also be shown in both the BIOS Information and Boot tabs. Turn the machine off by pressing and holding the power button. Remove the charger. Then insert a paperclip into the battery reset pinhole on the bottom for 30 seconds. Then plug the charge back in. Wait for the battery charge LED to turn from steady orange to steady blue. Then try to turn the machine on again. Jack E/NJ

    Jack E/NJ

  • Gamerjj
    Gamerjj Member Posts: 21 Troubleshooter
    Ok I will try that
  • Gamerjj
    Gamerjj Member Posts: 21 Troubleshooter
    1 more question where is the battery reset pinhole at?
  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    Looking at this:
    https://www.laptopsdirect.co.uk/PDFs/A1/NX.H38EK.006_UserManual1.PDF?v=1
    (page 13, thing number 4)

    It should be bottom right, next to a removable thing with vents on it :)
  • Gamerjj
    Gamerjj Member Posts: 21 Troubleshooter
    Ok, thanks I will tell you if it worked
  • Gamerjj
    Gamerjj Member Posts: 21 Troubleshooter
    edited January 2021
    The battery reset worked and I had to wait for it to charge, but it still seems to still say no  bootable device. The bios settings are at default
  • JackE
    JackE ACE Posts: 44,891 Trailblazer
    Yes, but does the BIOS menu show the HDD in both the Information and Boot tabs? Jack E/NJ

    Jack E/NJ

  • Gamerjj
    Gamerjj Member Posts: 21 Troubleshooter
    I forgot it doesn’t show the hdd model name on information, and on the boot tab.
  • Gamerjj
    Gamerjj Member Posts: 21 Troubleshooter
    The hard drive does run though.
  • JackE
    JackE ACE Posts: 44,891 Trailblazer
    edited January 2021
    If the HDD name and serial number doesn't show up in the BIOS INFORMATION tab, then it is not connected properly or has failed. What is your full Aspire 3 model number? For example, A315-55g???? Jack E/NJ

    Jack E/NJ

  • Gamerjj
    Gamerjj Member Posts: 21 Troubleshooter
    A315-21-92FX
  • JackE
    JackE ACE Posts: 44,891 Trailblazer
    edited January 2021
    There should be either a Seagate or WD 1TB HDD installed. It should be described as HDD0 with its serial number in the BIOS Information tab. What do you see in the BIOS Information tab? BIOS absolutely must be in UEFI mode only. Jack E/NJ

    Jack E/NJ

  • Gamerjj
    Gamerjj Member Posts: 21 Troubleshooter
    I do see the serial number.
  • JackE
    JackE ACE Posts: 44,891 Trailblazer
    Please post a phone photo of what you're looking at if possible? You're probably looking at the laptop's serial number near the bottom of the screen, not the HDD0 serial number near the top of the screen. Jack E/NJ

    Jack E/NJ

  • Gamerjj
    Gamerjj Member Posts: 21 Troubleshooter
    Oh, sorry I was looking at the laptops serial number.
  • Gamerjj
    Gamerjj Member Posts: 21 Troubleshooter
    I don’t see any serial number for the hdd.
  • JackE
    JackE ACE Posts: 44,891 Trailblazer
    Better try to re-seat the HDD connector to the mainboard a few times to make sure it's well connected. Then see if it appears in the BIOS INFORMATION tab. If it doesn't, then it has either failed or there is a problem with the motherboard. Jack E/NJ

    Jack E/NJ

  • Gamerjj
    Gamerjj Member Posts: 21 Troubleshooter
    I’m not sure if it’s the connector because the hdd is on when I turn the laptop on.
  • Gamerjj
    Gamerjj Member Posts: 21 Troubleshooter
    edited January 2021
    The laptop was in sleep mode when this happened, and when I just turn it on the hdd makes a little noise then stays normal.