my acer having fps drops helios 300

XdxD said:

Try this and check if your temperature and FPS problems are solved or not: https://community.acer.com/en/discussion/577183/throttlestop-undervolt-profiles-pre-made/p1 

when i bought this laptop it used to play games like bf5 and ac odyssey at 85c temp now it plays them at 75 i sent to acer so they repasted and cleaned it so m sure they solved the temp issue but fps problem is still not goin away sometimes in intel xtu it shows my max core frequency in negative but it goes to normal with a restart the problem with fps issues they drop badly when i turn around with texture s and small objects popping in which causes drops dont know how to solve that have tried everything i just wanna know whats the problem then i can get a solution but i cant even find the issue 

xapim said:

jass33264 as @XdxD stated above if youre temps are over 80/85 cpu 80 gpu youre probably thermal throttling you need to optimize windows and undervolt it further with TS as your model already comes pre-undervolted and if still needed after repaste it with kryonaut yourself if you are able to without voiding the warranty or by sending it back for a repaste with stock thermal paste personally if it was me and i didnt had any seals/stickers i would repaste it asap if not you should just send it back because if temps are the issue here you shoudnt have high temps at all 

i am pretty sure temp problem is solved this fps issue is not goin away no matter what i do clean window install upgraded and downgraded bios updated drived downgraded drivers thought was an HDD issue even tried the game in SSD still no difference the problem is when i start ac odyssey and click on continue from the menu first 3 months games loading bar and icons would appear imideiatly now game loads but the loading bar and small icons dont load ever since that happend all the games are having fps drops it is having a texture loading or popping issue even cpu or gpu usage is not 

1.   And fps drops continue even in turbo mode 

XdxD said:

Ask Acer Support to send the service engineer again to your home and tell the person to apply Thermal Grizzly Kryonaut thermal paste instead of the stock paste on both CPU and GPU. 

• in india these service center employees never work i went to the seller he said call service centre the enginerier who came gave thermal throttling issues i took it the other city where service centre is they solved the heating issue they created but couldnt solve fps issue now i have been calling them they either dont pick call or say we will send a guy and they dont now the issue is not much visible in ac odyssey but games like world war z and arkham knight are hell to play like its having texture popping or rendering issue as zzombie horde come fps drop to 30 and when driving batmobile in arkham knight its way too much stuttering as i walk forward things pop in and fps drop not being able to find a solution

XdxD said:

Try this and check if your temperature and FPS problems are solved or not: https://community.acer.com/en/discussion/577183/throttlestop-undervolt-profiles-pre-made/p1 

when i bought this laptop it used to play games like bf5 and ac odyssey at 85c temp now it plays them at 75 i sent to acer so they repasted and cleaned it so m sure they solved the temp issue but fps problem is still not goin away sometimes in intel xtu it shows my max core frequency in negative but it goes to normal with a restart the problem with fps issues they drop badly when i turn around with texture s and small objects popping in which causes drops dont know how to solve that have tried everything i just wanna know whats the problem then i can get a solution but i cant even find the issue 

xapim said:

jass33264 as @XdxD stated above if youre temps are over 80/85 cpu 80 gpu youre probably thermal throttling you need to optimize windows and undervolt it further with TS as your model already comes pre-undervolted and if still needed after repaste it with kryonaut yourself if you are able to without voiding the warranty or by sending it back for a repaste with stock thermal paste personally if it was me and i didnt had any seals/stickers i would repaste it asap if not you should just send it back because if temps are the issue here you shoudnt have high temps at all 

i am pretty sure temp problem is solved this fps issue is not goin away no matter what i do clean window install upgraded and downgraded bios updated drived downgraded drivers thought was an HDD issue even tried the game in SSD still no difference the problem is when i start ac odyssey and click on continue from the menu first 3 months games loading bar and icons would appear imideiatly now game loads but the loading bar and small icons dont load ever since that happend all the games are having fps drops it is having a texture loading or popping issue even cpu or gpu usage is not high during games neither is temp i just wanna know if i have a faulty cpu or gpu but even if i had that why it would start happening after 3 months