VG270UP flickering Iissue - innolux panel

robertogl · June 2019

Hi,

yes, but without freesync enabled, it makes no sense to change the freesync configuration. Right?

Roberto

Commodore_1995# · June 2019

Check these comments:
https://www.reddit.com/r/Monitors/comments/aea6ob/issue_with_acer_vg271u/
https://www.reddit.com/r/nvidia/comments/agcj4a/how_to_eliminate_flickering_on_gsyncfreesync/

robertogl · June 2019

Hi,

it is a different issue. He talks about an issue when Windows boots up, but I cannot see the video as drive deleted it. From the comment, it seems to be a different issue. Anyway, a lot of people are reporting the flickering issue also on reddit as you can see.
No definitive solution yet.

Roberto

Commodore_1995# · June 2019

I do not have much experience with CRU! But some users have solved problems with flickering by using this program, see: https://forums.guru3d.com/threads/cru-custom-resolution-utility-tips-tricks-and-monitors-oc-lcd-led-crt.410187/page-15

robertogl · June 2019

Hi,

yes, but they had Freesync enabled. The problem with this Innolux panel happens also with Freesync disabled.

Roberto

Commodore_1995# · June 2019

I still think CRU can help you:

https://youtu.be/kfjVwuCYniQ

If the problem persists, I believe that only an update of the firmware or the display itself will solve the problem...

robertogl · June 2019

Hi,

I appreciate you help, but the firmware update does NOT exist, and CRU will not help.
The problem has existed for months and Acer is not solving it, that is why I'm continuing writing here.

Roberto

Lonerider · August 2019

Hi,

I'm currently in the market for a new monitor and was planning on getting the VG271UP. Now reading about this flickering issue on various different sites has made me quite unsure if I want to play the lottery of getting a good model.

Are there any news or updates on this issue?

Thomas

Commodore_1995# · August 2019

It looks like it will only be fixed with a firmware update.

leetSmithy · August 2019

Please stop talking about some mysterious "firmware" that Acer should make. There is no any of it. I've bought VG270UP a few days earlier and since first day I have been experiencing thisflickering black-stripe issue on the right side of screen. I don't know what should I do except RMA monitor.

Commodore_1995# · August 2019

leetSmithy It seems to be a specific problem with the innolux panel.

Konstantin_Z · August 2019

Hi All,
I would like to buy a new XV272UP. Any news about flickering problems? Did Acer fix it in new revisions of this monitors?
Unfortunately i did not find a way to send a direct msg to the responsable people in Acer support. Anyway it is beter to ask right here. Maybe somebody bought it not so long ago?

Shame · August 2019

Just out of curiosity, what is the manufacturing date of your monitors? I've received 3 XV272U's from Amazon that have the flickering issue - all made in December 2018. I'm highly annoyed that I keep receiving stock that is known to be defective. I stopped purchasing Acer products over 10 years ago because of quality issues, but the value of this monitor convinced me to give their products another chance.
Hopefully Acer reads this thread and realizes how many sales they're losing because of this issue.
This monitor would be an incredible value and easily the #1 1440p/144hz monitor that I would recommend based on price/performance if it didn't have this flickering issue. Now I just warn people about how many times they'll have to return it to get a non-defective unit.

robertogl · August 2019

Shame said:

Just out of curiosity, what is the manufacturing date of your monitors? I've received 3 XV272U's from Amazon that have the flickering issue - all made in December 2018. I'm highly annoyed that I keep receiving stock that is known to be defective. I stopped purchasing Acer products over 10 years ago because of quality issues, but the value of this monitor convinced me to give their products another chance.
Hopefully Acer reads this thread and realizes how many sales they're losing because of this issue.
This monitor would be an incredible value and easily the #1 1440p/144hz monitor that I would recommend based on price/performance if it didn't have this flickering issue. Now I just warn people about how many times they'll have to return it to get a non-defective unit.

It is not a coincidence that these monitors cost so much less than their competitors. The same Innolux panel can be found on monitors of about the double of the price.
Acer knows about the issue and it is just selling out the 'bad panels' from Innolux. I don't see any other explanation.

Shame · August 2019

So I just spoke with Acer and they told me the monitor doesn't support anything above 60hz at 1440 over HDMI. I don't think this is the issue since I have read reports from people that have had the same issue over Displayport as well. Is there anyone that has successfully cured their flickering by switching to DP? Why would Acer ship a monitor with an HDMI cable when it cannot use it above 60hz?

The monitor specs say that this has an HDMI 2.0 port which from my understanding, should be capable of running 1440p at 144hz - or at least 120hz which also has flickering.

This one has dust trapped under the screen so it's going back anyway.

Dimster · November 2019

I have bought my xv272u in Computer Universe and it flickers randomly within a minute interval. Flash is noticeable mostly in the left part of the screen. No matter what mode it operates, different cables, cards..

I am using DP connection and it did not solve the issue.

Commodore_1995# · November 2019

@DimsterIdeally, you create a new topic by clicking ask a question.

Ghul · January 2020

bought two from amazon (built date nov 18), same issue. this is very disappointing, since this could easily be the monitor with the best price-performance ratio. i returned them within the 30 day window they offer.