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    • Acer Aspire 3 A314-41-98RQ not detecting m.2 ssd

    Member Posts: 9 New User
    edited March 2024 in 2020 Archives
    How to fix cannot detect m.2 ssd

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    • ACE Posts: 98,349 Trailblazer
      This model no support nvme, see: 
      https://community.acer.com/en/discussion/551011/aspire-a315-41-r3rf-m-2-pcie-nvme-ssd-not-showing-up-in-bios
      https://community.acer.com/en/discussion/569664/does-aspire-3-a315-41-can-use-nvme-ssd-at-m-2-slot
      Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
      Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
      Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
      Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                        
                                                       egydiocoelho Trailblazer
       
      ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
      Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
      For users of the English, Spanish, French and German community, I will be using google translator! :) 
    • Member Posts: 9 New User
      egydiocoelho said:
      This model no support nvme, see: 
      https://community.acer.com/en/discussion/551011/aspire-a315-41-r3rf-m-2-pcie-nvme-ssd-not-showing-up-in-bios
      https://community.acer.com/en/discussion/569664/does-aspire-3-a315-41-can-use-nvme-ssd-at-m-2-slot
      You can use M.2 22x 80 mm PCIe Gen3 x4, NVMe. This is the one that the Acer chat is me that it is working
    • ACE Posts: 98,349 Trailblazer
      OK! I have already checked on other topics that Acer chat has given this information to other users. Even if you think your model does not support nvme, make sure ssd is identified in the uefi-bios information section.
      Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
      Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
      Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
      Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                        
                                                       egydiocoelho Trailblazer
       
      ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
      Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
      For users of the English, Spanish, French and German community, I will be using google translator! :) 
    • Member Posts: 9 New User
      egydiocoelho said:
      OK! I have already checked on other topics that Acer chat has given this information to other users. Even if you think your model does not support nvme, make sure ssd is identified in the uefi-bios information section.
      No my ssd is not identified in the uefi bios setting
    • Member Posts: 9 New User
      Here's the picture of my bios it's not detected
    • ACE Posts: 98,349 Trailblazer
      As I told you earlier, this model only accepts sata 3, unfortunately. See another example: https://community.acer.com/en/discussion/comment/621875#Comment_621875
      Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
      Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
      Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
      Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                        
                                                       egydiocoelho Trailblazer
       
      ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
      Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
      For users of the English, Spanish, French and German community, I will be using google translator! :) 
    • Member Posts: 9 New User
      egydiocoelho said:
      As I told you earlier, this model only accepts sata 3, unfortunately. See another example: https://community.acer.com/en/discussion/comment/621875#Comment_621875
      Can you show me a Pic of that? 
    • ACE Posts: 98,349 Trailblazer
      It is a service manual information:

      Here, mention ssd nvme:

      However, definitely this model does not accept nvme. 
      Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
      Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
      Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
      Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                        
                                                       egydiocoelho Trailblazer
       
      ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
      Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
      For users of the English, Spanish, French and German community, I will be using google translator! :) 
    • Member Posts: 9 New User
      egydiocoelho said:
      It is a service manual information:

      Here, mention ssd nvme:

      However, definitely this model does not accept nvme. 
      But the Acer pH said that ssd is compatible 
    • ACE Posts: 98,349 Trailblazer
      Is there an option called sata mode in bios?
      Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
      Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
      Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
      Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                        
                                                       egydiocoelho Trailblazer
       
      ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
      Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
      For users of the English, Spanish, French and German community, I will be using google translator! :) 
    • Member Posts: 9 New User
      egydiocoelho said:
      Is there an option called sata mode in bios?
      Yup there is option raid and ahci but it is set to ahci
    • Member Posts: 9 New User
      Any update for this sir
    • ACE Posts: 98,349 Trailblazer
      OK! Enable safe booting on windows and then change the ahci option to rst with optane and make sure ssd is recognized. However, I'm pretty sure your model only accepts sata 3.
      Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
      Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
      Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
      Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                        
                                                       egydiocoelho Trailblazer
       
      ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
      Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
      For users of the English, Spanish, French and German community, I will be using google translator! :) 
    • Member Posts: 9 New User
      egydiocoelho said:
      OK! Enable safe booting on windows and then change the ahci option to rst with optane and make sure ssd is recognized. However, I'm pretty sure your model only accepts sata 3.
      So can I return it and get another ssd? 
    • ACE Posts: 98,349 Trailblazer
      If it is still within the exchange period with the seller, you can replace ssd.
      Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
      Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
      Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
      Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                        
                                                       egydiocoelho Trailblazer
       
      ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
      Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
      For users of the English, Spanish, French and German community, I will be using google translator! :) 
    • Member Posts: 1 New User
      Any update so far? I have the same model Aspire 3 A314-41-98RQ and it has PCIe NVMe port.
    • ACE Posts: 98,349 Trailblazer
      The service manual for this model is also controversial, see:
      Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
      Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
      Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
      Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                        
                                                       egydiocoelho Trailblazer
       
      ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
      Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
      For users of the English, Spanish, French and German community, I will be using google translator! :) 

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