next@acer 2020

Thermal Paste and Thermal Pads (PH315-52)

reloopmstreloopmst Member Posts: 7

Tinkerer

edited July 2019 in Predator Laptops
Hello everyone, I am trying to replace all the thermal pads and thermal paste in my laptop but I have one doubt.

Anyone knows what kind of thermal paste is the one in the picture marked in yellow?



I would like to know if I can replace it and if must be by thermal pads or thermal paste and in case of thermal paste if I can use the same as for the processor and graphic card.

Thanks in advance
«1

FAQ & Answers

  • UzUz Member Posts: 23 Troubleshooter
    Was that from factory when u opened it or was someone  else who changed paste? 
  • reloopmstreloopmst Member Posts: 7

    Tinkerer

    Uz said:
    Was that from factory when u opened it or was someone  else who changed paste? 
    Factory, the model is the PH315-52
  • xapimxapim ACE Posts: 5,229 Pathfinder
    edited July 2019
    reloopmst said:
    Hello everyone, I am trying to replace all the thermal pads and thermal paste in my laptop but I have one doubt.

    Anyone knows what kind of thermal paste is the one in the picture marked in yellow?



    I would like to know if I can replace it and if must be by thermal pads or thermal paste and in case of thermal paste if I can use the same as for the processor and graphic card.

    Thanks in advance
    reloopmst thats really weird what you have there the only place you should have thermal paste its on the cpu/gpu diodes all other chips are thermal pads i havent got a clue why you have thermal paste (or is that the thermal pads all melted?) in all of the other chipsets something is very fishy with you laptop basically they are all the same as far as i know since my model they have the same mobo and same heatsinks and i have thermal pads again something is really wrong with your laptop (when did you buy it did it ever got service on warranty ?) if thats really thermal paste i suspect it was opened before you opened it and they didnt had/bother to get thermal pads they just applied thermal paste??? anyway its a really bad job there anyway i would search for some thermal pads but because you dont have them theres no way to know if they were all 1mm 1.5 mm or mixed and i would also get some kryonaut or similar to repaste the cpu/gpu

    If those are really thermal pads wow i havent seen in my whole life the thermal pads melt like that 


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/1969145569968592/
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • battousaiyajbattousaiyaj Member Posts: 2 New User
    Did you ever figure out what the thermal pad sizes were?
  • aceerfanaceerfan Member Posts: 54 Devotee
    hmmmm hoping somebody will make a youtube video on how to re-paste the thermals on the new helios 300 2019 :#
    Tips 1: For gaming laptop make sure before you shut down especially after a heavy gaming session to let it cool down for at least 10min before you switch it off!


  • belikbelik Member Posts: 397 Seasoned Practitioner
    edited September 2019
    There are 2 kinds of thermopaste on 2019 helios, normal grey on cpu/gpu and pink on gpu memory chips. It is not thermopads, it is such pink paste which is just more thick, more dense.
    I think it is ok to apply new normal grey everythere just need to check fingerprints first.
    Also it is good idea to replace white thermopads with other better ones.

  • RegulaterRegulater Member Posts: 10

    Tinkerer

    xapim said:
    reloopmst said:
    Hello everyone, I am trying to replace all the thermal pads and thermal paste in my laptop but I have one doubt.

    Anyone knows what kind of thermal paste is the one in the picture marked in yellow?



    I would like to know if I can replace it and if must be by thermal pads or thermal paste and in case of thermal paste if I can use the same as for the processor and graphic card.

    Thanks in advance
    reloopmst thats really weird what you have there the only place you should have thermal paste its on the cpu/gpu diodes all other chips are thermal pads i havent got a clue why you have thermal paste (or is that the thermal pads all melted?) in all of the other chipsets something is very fishy with you laptop basically they are all the same as far as i know since my model they have the same mobo and same heatsinks and i have thermal pads again something is really wrong with your laptop (when did you buy it did it ever got service on warranty ?) if thats really thermal paste i suspect it was opened before you opened it and they didnt had/bother to get thermal pads they just applied thermal paste??? anyway its a really bad job there anyway i would search for some thermal pads but because you dont have them theres no way to know if they were all 1mm 1.5 mm or mixed and i would also get some kryonaut or similar to repaste the cpu/gpu

    If those are really thermal pads wow i havent seen in my whole life the thermal pads melt like that 
    On my Triton 500 it has that same Paste like Thermal Pads except mine were Blue instead of pink. 
  • belikbelik Member Posts: 397 Seasoned Practitioner
    edited September 2019
    For some reason they put pink dense thermopaste on memory chips, I never saw such kind in shops so will normal kryonat paste do this job?







  • battousaiyajbattousaiyaj Member Posts: 2 New User
    I don't think the memory chips need thermal paste no? Kryonaut thermal paste might be too viscous to put on the memory chips, maybe pads??
  • xapimxapim ACE Posts: 5,229 Pathfinder
    edited September 2019
    belik said:
    For some reason they put pink dense thermopaste on memory chips, I never saw such kind in shops so will normal kryonat paste do this job?






    First time im seeing thermal paste on the chipsets but hey theres always a first and any thermal paste would do in this case if they are good for the cpu/gpu that heats up to 100 its also good for the chipsets that heat up half as much i dont think theres should be any issues with it and battousaiyaj as you can see in the pics only those 6 chipsets ave thermal paste all the others have pads so i guess those heat up more that the usual thats why they decided to use thermal paste instead i would just repaste all as it was on stock


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/1969145569968592/
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • The service manual also reports something similar, see:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • belikbelik Member Posts: 397 Seasoned Practitioner
    edited September 2019
    Is there any info which thickness of thermopads to use, 1.0 or 1.5mm?
    I measured their stock white thermopads and they are 1.1 mm  =)

  • xapimxapim ACE Posts: 5,229 Pathfinder
    edited September 2019

    @belik  unfortunately havent seen anything yet regarding the thermal pads in any of the service manuals :( 


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/1969145569968592/
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • greenadinegreenadine Member Posts: 3 New User
    @egydiocoelho hey there, how did you get that service manual? I'm looking for the triton 500 one for ages. Do you happen to have one by any chance? 
    Cheers 
  • egydiocoelhoegydiocoelho ACE Posts: 54,508 Trailblazer
    @greenadine Service manuals are only available to ACE users, so that we can help other users.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • reloopmstreloopmst Member Posts: 7

    Tinkerer

    Hi everyone,
    Sorry for not keeping you updated about the thermal paste and pads change, but I did it.
    For CPU and GPU I used the Thermalright TFX.
    To replace the white pads and and pink thermal paste I used thermal pads from Grizzly 1mm and 
  • dirtymotoxdirtymotox Member Posts: 9

    Tinkerer

    I just tore apart my laptop "

    Acer Predator Helios 500 PH517-61-R0GX"

    And support was unable to tell me thermal pad thickness. Some of my pads tore on removal of h/s and now I just ordered .5 1 1.5 2 and 3 mm pads to try and compare.
  • heyheywillheyheywill Member Posts: 2 New User
    I just tore apart my laptop "

    Acer Predator Helios 500 PH517-61-R0GX"

    And support was unable to tell me thermal pad thickness. Some of my pads tore on removal of h/s and now I just ordered .5 1 1.5 2 and 3 mm pads to try and compare.
    Please report back your findings! I want to replace the pink paste but dont know the measurements.
  • xapimxapim ACE Posts: 5,229 Pathfinder
    edited February 10
    dirtymotox this is one of the reasons why disassembling/repasting should only be done by those who are already used to do it and very carefully because no no laptop is the same 

    heyheywill the pink paste you mean in the 2019 Tritons and H300's right?? you can use any thermal paste available (its not the cpu/gpu) i always recommend kryonaut or similar do not replace the paste with thermal pads if youre not completely sure about the thickness needed as the paste its there for one reason if you replace with thermal pads with the worng thickness the heatsink will not get even when assembled back and you will have thermal issues this is why they didnt applied thermal pads to start with


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/1969145569968592/
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • dirtymotoxdirtymotox Member Posts: 9

    Tinkerer

    Thermal pad thickness shouldn't be a company sercret by any means! It's basic of maintenance  and when I call tech support it says something when even they can't tell me what size to use? Wtf are people to do when the laptop runs out of warranty? Send it back? Dang not that complicated to replace pads and grease! Expressing concern and frustrastion, not directing any of this towards board members sorry if I come off assholish. 
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