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Thermal Paste and Thermal Pads (PH315-52)

2

FAQ & Answers

  • SpideRMaNSpideRMaN Member Posts: 9

    Tinkerer

    Thermal pad thickness shouldn't be a company sercret by any means! It's basic of maintenance  and when I call tech support it says something when even they can't tell me what size to use? Wtf are people to do when the laptop runs out of warranty? Send it back? Dang not that complicated to replace pads and grease! Expressing concern and frustrastion, not directing any of this towards board members sorry if I come off assholish. 
    Agree 100% and why is the service manual only available to the so called 'elite'
    I remember the good old days when companies provided the schematics printed and included with the manual to everybody. 
  • dirtymotoxdirtymotox Member Posts: 9

    Tinkerer

    As much as I like this laptop, this will be my last from Acer. 
  • dirtymotoxdirtymotox Member Posts: 9

    Tinkerer

    Honestly, I ordered .5 , 1.0, 1.5, 2.0, and 3.0 mm thermal pads to hopefully cover this. Now beware that you do not stack thermal pads, it impacts thermal transfer and will make it run hotter. The pads I purchased have a higher rated thermal disepation and should help overall. After I measure and do a press check, I will let you know my findings.
  • xapimxapim ACE Posts: 6,084 Pathfinder
    edited February 11
    dirtymotox well they arent even mentioned in any service manuals so its up to us the end user to find out :) and i suspect all manufacturers expect the customers to still send it in after the warranty expires which wont be any cheap :) of course no one does it 


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/1969145569968592/
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • dirtymotoxdirtymotox Member Posts: 9

    Tinkerer

    Just frustrating, kind of an important detail to get the correct size. 
  • If a moderator asked an Acer engineer, they might be able to tell you the correct size of the thermal pads.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • dirtymotoxdirtymotox Member Posts: 9

    Tinkerer

    I'd appreciate the $^@& out of that. no one can help me so far, called support again and given a number for someone who might be able to help

  • PeanutTheAdminPeanutTheAdmin Member Posts: 1 New User
    Honestly, I ordered .5 , 1.0, 1.5, 2.0, and 3.0 mm thermal pads to hopefully cover this. Now beware that you do not stack thermal pads, it impacts thermal transfer and will make it run hotter. The pads I purchased have a higher rated thermal disepation and should help overall. After I measure and do a press check, I will let you know my findings.
    Have you found anything new since you have gotten the pads?
  • dirtymotoxdirtymotox Member Posts: 9

    Tinkerer

    Took it to a repair shop and had them do it since no technical data was available and I wasn't about to do a guessing game on my 2000$ laptop.
  • Pb101Pb101 Member Posts: 22 Networker
    edited April 20
    I have a PH315-52 (Helios 300 2019 edition) and I used 1mm pads on the GPU VRMs. I get a steady 80degC when gaming on auto fan speed.
  • egydiocoelhoegydiocoelho ACE Posts: 65,082 Trailblazer
    @Pb101 Worked perfectly? Have the temperatures dropped?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Pb101Pb101 Member Posts: 22 Networker
    No real temp difference change. Thermal paste would be more important.
  • glonelglonel Member Posts: 2 New User
    reloopmst said:
    Hello everyone, I am trying to replace all the thermal pads and thermal paste in my laptop but I have one doubt.

    Anyone knows what kind of thermal paste is the one in the picture marked in yellow?



    I would like to know if I can replace it and if must be by thermal pads or thermal paste and in case of thermal paste if I can use the same as for the processor and graphic card.

    Thanks in advance
    reloopmst said:
    Hello everyone, I am trying to replace all the thermal pads and thermal paste in my laptop but I have one doubt.

    Anyone knows what kind of thermal paste is the one in the picture marked in yellow?



    I would like to know if I can replace it and if must be by thermal pads or thermal paste and in case of thermal paste if I can use the same as for the processor and graphic card.

    Thanks in advance

  • glonelglonel Member Posts: 2 New User
    hi there i i am also planing to change my thermal paste what do you do?  do you replace the pink paste with thermal pads or thermal paste? 
  • dirtymotoxdirtymotox Member Posts: 9

    Tinkerer

    This isn't something a weekend PC enthusiast should. I mean that in a nice way. My new pads dropped the temps down I'd say about 10 but that's including nice thermal pads and paste. You don't. Put paste on pads btw.
  • DarkLord1911DarkLord1911 Member Posts: 1 New User
    I found another thread that someone put the thickness of the pads that they used for theirs and said it worked. I'll try mine as soon as I order the pads and give it a try myself. Here is the link to their page.


  • Pb101Pb101 Member Posts: 22 Networker
    Pb101 said:
    I have a PH315-52 (Helios 300 2019 edition) and I used 1mm pads on the GPU VRMs.


    Scratch that. The 1mm pads caused higher gpu temps by poor heat sink contact.

    I saw a recommendation for K5 Pro which is a paste equivalent for thermal pads (high viscous thermal paste). It is the equivalent (or prob better) for the pink paste on the vrm chips. It eliminates the guessing game of thermal pad size.

    Awesome stuff. It dropped gpu temps nicely now that gpu has good contact with heat sink.

    I would highly recommend.


  • Darking92Darking92 Member Posts: 1 New User
    Will the Arctic mx4 thermal past work on the vram ? I plan to repaste my acer heilios 300 2019 and I wonder if it will work 
  • xapimxapim ACE Posts: 6,084 Pathfinder
    edited August 7
    Darking92 yes any thermal paste should work just fine on the vram chipsets for the 2019 variants even if its the rubbish cheapest on the older 2017/18 use thermal pads only u can also try the K5 pro mentioned above seems to work fine good luck :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/1969145569968592/
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • xapimxapim ACE Posts: 6,084 Pathfinder
    edited August 7
    Pb101 its great to know that the K5 pro works as intended so many ppl here asking for what they should apply to replace what was there on the 2019 models and above i also do not recommend thermal pads on these as if they applied the paste was for a reason if it was meant to be used with thermal pads they would had applied them as they did on the 2017/18 models :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/1969145569968592/
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


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